title
Amazon CEO Jeff Bezos on The David Rubenstein Show
description
Sep.19 -- Jeff Bezos, Amazon Founder, entrepreneur and owner of the Washington Post, talks to David Rubenstein about his background, how he came up with the idea for Amazon, building the company, some of the key businesses including Prime and Whole Foods, the space race and philanthropy. The world's richest man says his most important decisions are made not with quantitative analysis but "with instinct, intuition, taste, heart." Bezos speaks in the latest episode of "The David Rubenstein Show: Peer-to-Peer Conversations." The interview was taped on September 13 in Washington.
detail
{'title': 'Amazon CEO Jeff Bezos on The David Rubenstein Show', 'heatmap': [{'end': 2028.824, 'start': 1993.525, 'weight': 0.978}, {'end': 2776.864, 'start': 2747.355, 'weight': 1}], 'summary': "Features jeff bezos discussing his journey to becoming the wealthiest person, amazon's growth, customer-centric business approach, philanthropic initiatives, high-quality decision-making, and the importance of space travel for addressing civilization challenges, including his ownership of 16% of amazon and its trillion-dollar worth, leading to $840 billion of wealth for others, and the correlation between the presence of major tech companies and the concentration of technical talent in seattle.", 'chapters': [{'end': 262.542, 'segs': [{'end': 32.63, 'src': 'embed', 'start': 4.727, 'weight': 0, 'content': [{'end': 7.83, 'text': 'You have become the wealthiest man in the world.', 'start': 4.727, 'duration': 3.103}, {'end': 10.632, 'text': 'It was fine being the second wealthiest person in the world.', 'start': 7.85, 'duration': 2.782}, {'end': 12.433, 'text': 'That actually worked fine.', 'start': 10.692, 'duration': 1.741}, {'end': 17.718, 'text': 'What propelled you to sell things more than books? I thought to myself, we can sell anything this way.', 'start': 12.634, 'duration': 5.084}, {'end': 25.724, 'text': 'Who came up with the idea of Prime? What happens when you offer a free all-you-can-eat buffet? Who shows up to the buffet first? The heavy eaters.', 'start': 18.038, 'duration': 7.686}, {'end': 30.528, 'text': 'There are some people who criticize some things that the Washington Post says.', 'start': 25.944, 'duration': 4.584}, {'end': 32.63, 'text': "I have no idea what you're talking about.", 'start': 30.548, 'duration': 2.082}], 'summary': 'Jeff bezos discusses becoming the wealthiest man, selling more than books, and the idea of prime.', 'duration': 27.903, 'max_score': 4.727, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu44727.jpg'}, {'end': 116.319, 'src': 'embed', 'start': 55.258, 'weight': 1, 'content': [{'end': 60.88, 'text': 'I began to take on the life of being an interviewer, even though I have a day job running a private equity firm.', 'start': 55.258, 'duration': 5.622}, {'end': 74.491, 'text': 'How do you define leadership? What is it that makes somebody tick? Your stock is actually up 70% this year.', 'start': 63.746, 'duration': 10.745}, {'end': 78.892, 'text': 'Is there one thing that you think is responsible for that or several things? Because 70% is pretty good.', 'start': 75.411, 'duration': 3.481}, {'end': 85.697, 'text': 'No, I have been lecturing.', 'start': 82.216, 'duration': 3.481}, {'end': 87.878, 'text': 'We have all hands meetings at Amazon.', 'start': 85.977, 'duration': 1.901}, {'end': 99.061, 'text': "And for 20 years, ever since we've been about 21 years now, in 1997, at almost every all hands meeting I say look when the stock is up 30% in a month,", 'start': 87.938, 'duration': 11.123}, {'end': 99.741, 'text': "don't feel 30% smarter.", 'start': 99.061, 'duration': 0.68}, {'end': 110.535, 'text': "Because when the stock is down 30% in a month, it's not going to feel so good to feel 30% dumber.", 'start': 104.11, 'duration': 6.425}, {'end': 112.957, 'text': "And that's what happens.", 'start': 111.656, 'duration': 1.301}, {'end': 115.859, 'text': 'Never spend any time thinking about the daily stock price.', 'start': 113.517, 'duration': 2.342}, {'end': 116.319, 'text': "I don't.", 'start': 115.979, 'duration': 0.34}], 'summary': "Amazon's ceo advises against focusing on daily stock price, emphasizes long-term vision. stock up 70% this year.", 'duration': 61.061, 'max_score': 55.258, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu455258.jpg'}, {'end': 196.899, 'src': 'embed', 'start': 145.115, 'weight': 4, 'content': [{'end': 147.015, 'text': "You know, it's a kind of an interesting curiosity.", 'start': 145.115, 'duration': 1.9}, {'end': 159.12, 'text': "But it's not the thing I would much rather if they said, like you know, inventor Jeff Bezos or entrepreneur Jeff Bezos, or you know father Jeff Bezos.", 'start': 147.076, 'duration': 12.044}, {'end': 161.501, 'text': 'Those kinds of things are much more meaningful to me.', 'start': 159.16, 'duration': 2.341}, {'end': 165.062, 'text': "And, you know, it's an output measure.", 'start': 162.101, 'duration': 2.961}, {'end': 169.684, 'text': 'If you look at the financial success of Amazon and the stock, I own 16% of Amazon.', 'start': 165.243, 'duration': 4.441}, {'end': 173.99, 'text': "Amazon's worth roughly a trillion dollars.", 'start': 172.129, 'duration': 1.861}, {'end': 181.873, 'text': 'That means that what we have built over 20 years, we have built $840 billion of wealth for other people.', 'start': 174.67, 'duration': 7.203}, {'end': 183.734, 'text': "And that's great.", 'start': 182.713, 'duration': 1.021}, {'end': 184.854, 'text': "That's how it should be.", 'start': 183.834, 'duration': 1.02}, {'end': 194.898, 'text': "I believe so powerfully in the ability of entrepreneurial capitalism and free markets to solve so many of the world's problems.", 'start': 185.875, 'duration': 9.023}, {'end': 196.899, 'text': 'Not all of them, but so many of them.', 'start': 194.918, 'duration': 1.981}], 'summary': 'Jeff bezos owns 16% of amazon worth a trillion dollars, creating $840 billion of wealth over 20 years, believing in the power of entrepreneurial capitalism and free markets.', 'duration': 51.784, 'max_score': 145.115, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4145115.jpg'}, {'end': 262.542, 'src': 'embed', 'start': 238.885, 'weight': 7, 'content': [{'end': 247.271, 'text': "But no, Medina is a great little, it's a suburb of Seattle and I don't think there's anything special in the water there.", 'start': 238.885, 'duration': 8.386}, {'end': 251.114, 'text': 'I did locate Amazon in Seattle because of Microsoft.', 'start': 247.291, 'duration': 3.823}, {'end': 258.779, 'text': 'I thought that that big pool of technical talent would provide a good place to recruit talented people from and that did turn out to be true.', 'start': 251.134, 'duration': 7.645}, {'end': 260.62, 'text': "So it's not a complete coincidence.", 'start': 259.159, 'duration': 1.461}, {'end': 262.542, 'text': "There's some correlation there.", 'start': 260.661, 'duration': 1.881}], 'summary': 'Medina, a suburb of seattle, attracted amazon due to the pool of technical talent from microsoft, proving a successful recruitment strategy.', 'duration': 23.657, 'max_score': 238.885, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4238885.jpg'}], 'start': 4.727, 'title': "Jeff bezos' success", 'summary': "Discusses jeff bezos' journey to becoming the wealthiest person, his approach to selling, the concept of prime, his views on leadership, and the impact on stock price. it also covers his ownership of 16% of amazon and its trillion-dollar worth, leading to $840 billion of wealth for others, and the correlation between the presence of major tech companies and the concentration of technical talent in seattle.", 'chapters': [{'end': 116.319, 'start': 4.727, 'title': 'Jeff bezos interview', 'summary': "Discusses jeff bezos' journey to becoming the wealthiest person, his approach to selling, the concept of prime, the role of criticism, his views on leadership, and the impact on stock price, while emphasizing a key message about stock valuation.", 'duration': 111.592, 'highlights': ["Jeff Bezos' approach to selling anything and the concept of Prime propelled him to become the wealthiest person in the world.", "Bezos emphasizes the importance of not being swayed by daily stock prices and the need to focus on long-term strategies, as evident from Amazon's stock being up 70% this year.", 'Bezos discusses his role as an interviewer and his perspective on criticism, leadership, and stock performance, showcasing his multifaceted approach to business and leadership.', "Bezos' emphasis on not letting daily stock price fluctuations affect decision-making, demonstrated through his consistent message to not feel 'smarter' when the stock is up and 'dumber' when it's down."]}, {'end': 196.899, 'start': 116.76, 'title': 'Jeff bezos: wealth and values', 'summary': "Discusses jeff bezos' perspective on becoming the wealthiest person in the world, his preference for being recognized as an inventor or entrepreneur, and the financial success of amazon, highlighting his ownership of 16% of amazon and its worth of roughly a trillion dollars, which has resulted in building $840 billion of wealth for others.", 'duration': 80.139, 'highlights': ['Jeff Bezos owns 16% of Amazon, which is worth roughly a trillion dollars, resulting in building $840 billion of wealth for others.', 'Jeff Bezos expresses his preference for being recognized as an inventor or entrepreneur rather than the wealthiest person in the world.', "Jeff Bezos believes in the ability of entrepreneurial capitalism and free markets to solve many of the world's problems."]}, {'end': 262.542, 'start': 197.099, 'title': 'Richest neighbors in seattle', 'summary': 'Discusses the coincidence of the two richest men, bill gates and jeff bezos, living in the same neighborhood in seattle, highlighting the correlation between the presence of major tech companies and the concentration of technical talent in the area.', 'duration': 65.443, 'highlights': ['The likelihood of the two richest men in the world living in the same neighborhood in Seattle is discussed, raising questions about any potential significance in the area (e.g., presence of major tech companies, concentration of technical talent).', 'The correlation between the presence of major tech companies and the concentration of technical talent in the Seattle area is mentioned, with the speaker attributing the location of Amazon in Seattle to the presence of Microsoft and the pool of technical talent available for recruitment.']}], 'duration': 257.815, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu44727.jpg', 'highlights': ["Jeff Bezos' approach to selling and the concept of Prime propelled him to become the wealthiest person.", 'Bezos emphasizes the importance of not being swayed by daily stock prices and the need to focus on long-term strategies.', 'Bezos discusses his multifaceted approach to business and leadership, showcasing his perspective on criticism and stock performance.', "Bezos' emphasis on not letting daily stock price fluctuations affect decision-making is demonstrated through his consistent message.", 'Jeff Bezos owns 16% of Amazon, worth roughly a trillion dollars, resulting in building $840 billion of wealth for others.', 'Jeff Bezos expresses his preference for being recognized as an inventor or entrepreneur rather than the wealthiest person.', "Jeff Bezos believes in the ability of entrepreneurial capitalism and free markets to solve many of the world's problems.", 'The correlation between the presence of major tech companies and the concentration of technical talent in the Seattle area is mentioned.']}, {'end': 624.435, 'segs': [{'end': 290.04, 'src': 'embed', 'start': 262.862, 'weight': 5, 'content': [{'end': 266.323, 'text': 'you go into a store when you want to buy something, do you have to put a credit card down.', 'start': 262.862, 'duration': 3.461}, {'end': 268.624, 'text': "you just say i'm jeff bezos and they send you the stuff.", 'start': 266.323, 'duration': 2.301}, {'end': 269.725, 'text': 'how do you do that?', 'start': 268.624, 'duration': 1.101}, {'end': 270.345, 'text': 'and you have to carry.', 'start': 269.725, 'duration': 0.62}, {'end': 271.905, 'text': 'you carry cash around or you carry.', 'start': 270.345, 'duration': 1.56}, {'end': 277.007, 'text': 'yeah, i do carry cash and i have, uh, i have credit cards.', 'start': 271.905, 'duration': 5.102}, {'end': 280.909, 'text': "yeah, and if you're critical, i have to show my driver's license, and you know.", 'start': 277.007, 'duration': 3.902}, {'end': 283.05, 'text': 'but have you ever had a credit card denied?', 'start': 280.909, 'duration': 2.141}, {'end': 283.85, 'text': 'no, that never happened.', 'start': 283.05, 'duration': 0.8}, {'end': 285.47, 'text': "i, i have, i've.", 'start': 283.85, 'duration': 1.62}, {'end': 286.691, 'text': "i've had my credit card denied.", 'start': 285.47, 'duration': 1.221}, {'end': 290.04, 'text': "So what do you say when you say don't you know who I am?", 'start': 288.319, 'duration': 1.721}], 'summary': 'Discussion about using credit cards and carrying cash, jeff bezos anecdote, credit card denial experience', 'duration': 27.178, 'max_score': 262.862, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4262862.jpg'}, {'end': 334.541, 'src': 'embed', 'start': 309.151, 'weight': 0, 'content': [{'end': 315.633, 'text': 'About a year ago, you said you wanted to look for some good philanthropic ideas, and you got, I think, 47, 000 of them.', 'start': 309.151, 'duration': 6.482}, {'end': 317.994, 'text': 'And you reviewed them.', 'start': 316.294, 'duration': 1.7}, {'end': 324.717, 'text': "And how did you decide where to put this $2 billion? And would you describe exactly what you're going to do? Well, that process was very helpful.", 'start': 318.054, 'duration': 6.663}, {'end': 332, 'text': 'So I solicited ideas, kind of crowdsourced, and I got literally, as you said, something like 47, 000, maybe even a little more.', 'start': 324.757, 'duration': 7.243}, {'end': 334.541, 'text': 'Some of them came to my inbox.', 'start': 333.3, 'duration': 1.241}], 'summary': 'Solicited 47,000 philanthropic ideas, reviewed, and decided to allocate $2 billion.', 'duration': 25.39, 'max_score': 309.151, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4309151.jpg'}, {'end': 398.47, 'src': 'embed', 'start': 367.754, 'weight': 1, 'content': [{'end': 370.975, 'text': "And the apple doesn't fall far from the tree.", 'start': 367.754, 'duration': 3.221}, {'end': 378.938, 'text': 'My mother has become, in running the Bezos Family Foundation, she has become an expert in early education.', 'start': 371.035, 'duration': 7.903}, {'end': 381.099, 'text': "I'm a student of Montessori schools.", 'start': 379.358, 'duration': 1.741}, {'end': 392.005, 'text': 'I started at Montessori when I was two years old and the teacher complained to my mother.', 'start': 382.597, 'duration': 9.408}, {'end': 398.47, 'text': "the Montessori school teacher complained to my mother that I was too task-focused and that she couldn't get me to switch tasks,", 'start': 392.005, 'duration': 6.465}], 'summary': 'Bezos family foundation expert in early education, started montessori at 2, task-focused.', 'duration': 30.716, 'max_score': 367.754, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4367754.jpg'}, {'end': 600.786, 'src': 'embed', 'start': 521.188, 'weight': 2, 'content': [{'end': 527.133, 'text': "And so for me, I've seen small things get big, and it's part of this day one mentality.", 'start': 521.188, 'duration': 5.945}, {'end': 530.516, 'text': "I like treating things as if they're small.", 'start': 527.554, 'duration': 2.962}, {'end': 535.837, 'text': 'Amazon, even though it is a large company, I wanted to have the heart and spirit of a small one.', 'start': 530.757, 'duration': 5.08}, {'end': 540.34, 'text': 'And so anyway, the day one foundation is going to be like that.', 'start': 536.537, 'duration': 3.803}, {'end': 544.462, 'text': "We'll wander a little bit too.", 'start': 541.44, 'duration': 3.022}, {'end': 550.686, 'text': 'So we have some very specific ideas of what we want to do, but I believe in the power of wandering.', 'start': 544.782, 'duration': 5.904}, {'end': 566.738, 'text': 'All of my best decisions in business and in life have been made with heart, intuition, guts, not analysis.', 'start': 551.147, 'duration': 15.591}, {'end': 570.482, 'text': 'When you can make a decision with analysis, you should do so.', 'start': 567.639, 'duration': 2.843}, {'end': 577.789, 'text': 'But it turns out in life that your most important decisions are always made with instinct, intuition, taste, heart.', 'start': 570.942, 'duration': 6.847}, {'end': 581.272, 'text': "And that's what we'll do with this day one foundation too.", 'start': 578.69, 'duration': 2.582}, {'end': 583.394, 'text': 'And the customer is going to be the child.', 'start': 581.292, 'duration': 2.102}, {'end': 589.418, 'text': 'This is so important because the secret sauce of Amazon, where there are several principles of Amazon,', 'start': 583.454, 'duration': 5.964}, {'end': 594.441, 'text': 'but the number one thing that has made us successful by far is obsessive,', 'start': 589.418, 'duration': 5.023}, {'end': 600.786, 'text': 'compulsive focus on the customer as opposed to obsession over the competitor.', 'start': 594.441, 'duration': 6.345}], 'summary': "Amazon's day one mentality prioritizes intuition, customer focus, and small company spirit.", 'duration': 79.598, 'max_score': 521.188, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4521188.jpg'}], 'start': 262.862, 'title': "Jeff bezos' credit card experience and philanthropy", 'summary': "Explores jeff bezos' credit card habits, including carrying cash and using multiple cards, never having a credit card denied, and his philanthropic initiatives involving 47,000 ideas and $2 billion allocation for free preschools and family homeless shelters, emphasizing long-term impact and a day one mentality.", 'chapters': [{'end': 302.888, 'start': 262.862, 'title': 'Celebrity credit card experience', 'summary': "Explores jeff bezos' experience with credit cards, including carrying cash, using multiple credit cards, and never having a credit card denied.", 'duration': 40.026, 'highlights': ['Jeff Bezos shares his experience with using credit cards, including never having a credit card denied and using multiple credit cards.', 'Bezos mentions carrying cash and credit cards for transactions.', 'Bezos discusses the rare occurrence of having his credit card denied and how he handles it.']}, {'end': 624.435, 'start': 309.151, 'title': 'Bezos philanthropy: 47,000 ideas to $2 billion', 'summary': "Describes jeff bezos' process of selecting philanthropic initiatives, receiving 47,000 ideas, and deciding to allocate $2 billion towards free preschools in low-income neighborhoods and funding family homeless shelters, with an emphasis on the long-term impact and the day one mentality of starting small.", 'duration': 315.284, 'highlights': ['Jeff Bezos received 47,000 philanthropic ideas and allocated $2 billion towards free preschools and family homeless shelters, emphasizing the long-term impact. 47,000 ideas received, $2 billion allocated, emphasis on long-term impact', "Bezos plans to provide free tuition, Montessori-inspired preschools in low-income neighborhoods, recognizing the significant impact of early education on children's future success. Free tuition preschool, Montessori-inspired, focus on early education", "Bezos emphasizes the 'day one mentality' of starting small, drawing from his experiences with Amazon and Blue Origin, highlighting the potential for growth from small beginnings. Emphasis on starting small, parallels with Amazon and Blue Origin's growth", 'Bezos prioritizes making decisions based on instinct, intuition, and heart, rather than solely on analysis, believing that the most important decisions are made with these qualities. Importance of instinct and intuition in decision-making', "Bezos underscores the significance of maintaining an obsessive focus on the customer rather than being preoccupied with competitors, drawing from Amazon's success as a customer-centric company. Emphasis on customer-centric approach, Amazon's success principle"]}], 'duration': 361.573, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4262862.jpg', 'highlights': ['Jeff Bezos received 47,000 philanthropic ideas and allocated $2 billion towards free preschools and family homeless shelters, emphasizing the long-term impact.', "Bezos plans to provide free tuition, Montessori-inspired preschools in low-income neighborhoods, recognizing the significant impact of early education on children's future success.", "Bezos emphasizes the 'day one mentality' of starting small, drawing from his experiences with Amazon and Blue Origin, highlighting the potential for growth from small beginnings.", 'Bezos prioritizes making decisions based on instinct, intuition, and heart, rather than solely on analysis, believing that the most important decisions are made with these qualities.', "Bezos underscores the significance of maintaining an obsessive focus on the customer rather than being preoccupied with competitors, drawing from Amazon's success as a customer-centric company.", 'Jeff Bezos shares his experience with using credit cards, including never having a credit card denied and using multiple credit cards.', 'Bezos mentions carrying cash and credit cards for transactions.', 'Bezos discusses the rare occurrence of having his credit card denied and how he handles it.']}, {'end': 1173.233, 'segs': [{'end': 684.461, 'src': 'embed', 'start': 625.275, 'weight': 0, 'content': [{'end': 630.376, 'text': 'So at the Washington Post, for example, is the customer the people who buy advertisements from us? No.', 'start': 625.275, 'duration': 5.101}, {'end': 632.076, 'text': 'The customer is the reader.', 'start': 630.736, 'duration': 1.34}, {'end': 637.437, 'text': 'And in the school, who are the customers? Is it the parents? Is it the teachers? No.', 'start': 632.456, 'duration': 4.981}, {'end': 641.084, 'text': "It is the child, and that's what we're gonna do.", 'start': 638.502, 'duration': 2.582}, {'end': 644.346, 'text': "We're gonna be obsessively, compulsively focused on the child.", 'start': 641.184, 'duration': 3.162}, {'end': 648.669, 'text': "We're gonna be scientific when we can be, and we're gonna use heart and intuition when we need to.", 'start': 644.366, 'duration': 4.303}, {'end': 656.093, 'text': 'Well, when you use your intuition to make decisions, where is the intuition leading you now on your second headquarters? All right.', 'start': 648.709, 'duration': 7.384}, {'end': 678.7, 'text': 'Can we just take a moment to acknowledge that that may be the best segue in the history of interviewing.', 'start': 656.193, 'duration': 22.507}, {'end': 684.461, 'text': 'Seriously, David, that is amazing.', 'start': 680.538, 'duration': 3.923}], 'summary': 'Focus on the reader and child, use intuition and science, and prioritize customer needs.', 'duration': 59.186, 'max_score': 625.275, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4625275.jpg'}, {'end': 815.338, 'src': 'embed', 'start': 787.452, 'weight': 1, 'content': [{'end': 792.316, 'text': 'And again, my decision making process, something like this, would definitely be intuition and not analysis.', 'start': 787.452, 'duration': 4.864}, {'end': 799.12, 'text': 'The financial situation of the Washington Post at that time, this is 2013, was very upside down.', 'start': 792.896, 'duration': 6.224}, {'end': 801.382, 'text': 'The problem was a secular one.', 'start': 799.46, 'duration': 1.922}, {'end': 806.965, 'text': 'The internet was just eroding all of the traditional advantages that local newspapers had, all of them.', 'start': 801.442, 'duration': 5.523}, {'end': 815.338, 'text': "And I said, you know, is this something I wanna get involved in? If I'm gonna do it, I'm gonna put some heart into it and some work into it.", 'start': 807.205, 'duration': 8.133}], 'summary': 'In 2013, the financial situation of washington post was dire due to the internet eroding traditional advantages, leading to a decision based on intuition and commitment.', 'duration': 27.886, 'max_score': 787.452, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4787452.jpg'}, {'end': 1019.392, 'src': 'embed', 'start': 983.744, 'weight': 4, 'content': [{'end': 986.465, 'text': "I don't think this is a very out there opinion.", 'start': 983.744, 'duration': 2.721}, {'end': 990.028, 'text': 'to attack media and journalists.', 'start': 987.225, 'duration': 2.803}, {'end': 997.097, 'text': 'I believe that it is an essential component of our democracy.', 'start': 990.689, 'duration': 6.408}, {'end': 1002.24, 'text': 'There has never been, I was gonna say never been an elected official who liked their headlines.', 'start': 997.557, 'duration': 4.683}, {'end': 1006.843, 'text': "I think there's probably no public figure who has ever liked their headlines.", 'start': 1002.34, 'duration': 4.503}, {'end': 1008.004, 'text': "It's okay.", 'start': 1007.184, 'duration': 0.82}, {'end': 1009.945, 'text': "It's part of the process.", 'start': 1008.665, 'duration': 1.28}, {'end': 1019.392, 'text': "If you're the president of the United States or a governor of a state or whatever, you don't take that job thinking you're not gonna get scrutinized.", 'start': 1010.926, 'duration': 8.466}], 'summary': 'Media scrutiny is an integral part of democracy, even public figures expect it.', 'duration': 35.648, 'max_score': 983.744, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4983744.jpg'}, {'end': 1067.48, 'src': 'embed', 'start': 1037.182, 'weight': 5, 'content': [{'end': 1039.983, 'text': "But it's really dangerous to demonize the media.", 'start': 1037.182, 'duration': 2.801}, {'end': 1042.804, 'text': "it's dangerous to call the media lowlifes.", 'start': 1039.983, 'duration': 2.821}, {'end': 1045.324, 'text': "it's dangerous to say that they're the enemy of the people.", 'start': 1042.804, 'duration': 2.52}, {'end': 1053.029, 'text': "We live in a society where It's not just the laws of the land that protect us.", 'start': 1045.924, 'duration': 7.105}, {'end': 1054.83, 'text': 'We do have freedom of press.', 'start': 1053.489, 'duration': 1.341}, {'end': 1056.291, 'text': "It's in the Constitution.", 'start': 1054.93, 'duration': 1.361}, {'end': 1061.715, 'text': "But it's also the social norms that protect us.", 'start': 1057.172, 'duration': 4.543}, {'end': 1067.48, 'text': 'It works because we believe those words on that piece of paper.', 'start': 1062.376, 'duration': 5.104}], 'summary': 'Demonizing the media poses danger, as it erodes social norms and freedom of press.', 'duration': 30.298, 'max_score': 1037.182, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41037182.jpg'}], 'start': 625.275, 'title': 'Customer-centric business approach', 'summary': "Emphasizes the significance of customer-centric approach in business, discusses jeff bezos' acquisition of washington post for $250 million, and his strategic revival approach, and highlights his commitment to media and journalists as vital to democracy.", 'chapters': [{'end': 709.465, 'start': 625.275, 'title': 'Customer-centric approach in business', 'summary': 'Discusses the importance of focusing on the end customer, using a customer-centric approach in both media and education, and highlights the commitment to announcing a decision for the second headquarters before the end of the year.', 'duration': 84.19, 'highlights': ['The customer is the reader at the Washington Post, and in the school, the customer is the child, emphasizing the importance of a customer-centric approach.', 'Commitment to announcing a decision for the second headquarters before the end of the year, showcasing a strong dedication to progress and timely decision-making.', "Warning about the dangers of demonizing the media, emphasizing the negative impact of labeling the media as 'lowlifes' and 'enemy of the people'."]}, {'end': 1173.233, 'start': 709.745, 'title': 'Jeff bezos and the washington post', 'summary': "Discusses jeff bezos' acquisition of the financially struggling washington post in 2013 for $250 million, his strategic approach to reviving the newspaper, transitioning it into a profitable global publication with a focus on internet understanding, and his defense of media and journalists as an essential component of democracy.", 'duration': 463.488, 'highlights': ["Jeff Bezos' acquisition of the financially struggling Washington Post in 2013 for $250 million Bezos' decision to purchase the Washington Post despite its financial challenges", "Transitioning the Washington Post into a profitable global publication by focusing on internet understanding and changing the business model to adapt to the digital age Bezos' strategic approach to reviving the newspaper and making it profitable through a shift in business model", "Bezos' defense of media and journalists as an essential component of democracy Bezos' outspoken support for media and journalists as integral to democratic principles"]}], 'duration': 547.958, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu4625275.jpg', 'highlights': ['Emphasizes the importance of a customer-centric approach in business.', "Jeff Bezos' acquisition of the financially struggling Washington Post in 2013 for $250 million.", "Bezos' strategic approach to reviving the newspaper and making it profitable through a shift in business model.", 'Commitment to announcing a decision for the second headquarters before the end of the year, showcasing a strong dedication to progress and timely decision-making.', "Bezos' defense of media and journalists as an essential component of democracy.", "Warning about the dangers of demonizing the media, emphasizing the negative impact of labeling the media as 'lowlifes' and 'enemy of the people.'"]}, {'end': 1822.096, 'segs': [{'end': 1297.611, 'src': 'embed', 'start': 1272.459, 'weight': 0, 'content': [{'end': 1278.722, 'text': 'And I came across the fact that the web, World Wide Web, was growing at something like 2300% a year.', 'start': 1272.459, 'duration': 6.263}, {'end': 1287.207, 'text': "This is in 1994, and anything growing that fast is, even if it's baseline usage today is tiny, it's growing so fast, it's gonna be big.", 'start': 1278.742, 'duration': 8.465}, {'end': 1297.611, 'text': 'And so I looked at that and I was like I should come up with a business idea on the internet and then let the internet go around this and we can keep working on it.', 'start': 1287.927, 'duration': 9.684}], 'summary': 'In 1994, the world wide web was growing at 2300% a year, prompting the speaker to consider a business idea for the internet.', 'duration': 25.152, 'max_score': 1272.459, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41272459.jpg'}, {'end': 1336.717, 'src': 'embed', 'start': 1305.634, 'weight': 1, 'content': [{'end': 1309.555, 'text': 'which is that there are more items in the book category than there are items in any other category.', 'start': 1305.634, 'duration': 3.921}, {'end': 1313.617, 'text': 'There are three million different books active and in print around the world at any given time.', 'start': 1309.575, 'duration': 4.042}, {'end': 1320.702, 'text': 'the founding idea of Amazon was to build universal selection of books.', 'start': 1316.018, 'duration': 4.684}, {'end': 1323.805, 'text': 'The biggest bookstores only had 150, 000 titles.', 'start': 1321.123, 'duration': 2.682}, {'end': 1326.027, 'text': "And so that's what I did.", 'start': 1324.426, 'duration': 1.601}, {'end': 1330.491, 'text': 'And I, you know, I hired a small team and we built, we built the software.', 'start': 1326.628, 'duration': 3.863}, {'end': 1331.472, 'text': 'I moved to Seattle.', 'start': 1330.551, 'duration': 0.921}, {'end': 1336.717, 'text': "And when you told your parents, you were going to quit DE Shaw where you're successful making presumably a fair amount of money.", 'start': 1331.733, 'duration': 4.984}], 'summary': 'Amazon started with universal selection of books, now has 3 million active titles globally.', 'duration': 31.083, 'max_score': 1305.634, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41305634.jpg'}, {'end': 1391.749, 'src': 'embed', 'start': 1367.377, 'weight': 4, 'content': [{'end': 1374.901, 'text': "When I'm 80, now 90, I want to have minimized the number of regrets that I have in my life.", 'start': 1367.377, 'duration': 7.524}, {'end': 1377.962, 'text': 'And most of our regrets are acts of omission.', 'start': 1374.961, 'duration': 3.001}, {'end': 1379.783, 'text': "They're things we didn't try.", 'start': 1378.402, 'duration': 1.381}, {'end': 1381.564, 'text': "It's the path untraveled.", 'start': 1379.843, 'duration': 1.721}, {'end': 1384.165, 'text': 'Those are the things that haunt us.', 'start': 1382.744, 'duration': 1.421}, {'end': 1388.747, 'text': 'And you were telling me that you had to go deliver the books to the post office yourself.', 'start': 1384.565, 'duration': 4.182}, {'end': 1391.749, 'text': "I don't still deliver to the post office, but I was doing that for years.", 'start': 1389.067, 'duration': 2.682}], 'summary': 'Minimize regrets by trying new things, as acts of omission haunt us.', 'duration': 24.372, 'max_score': 1367.377, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41367377.jpg'}, {'end': 1604.085, 'src': 'embed', 'start': 1569.02, 'weight': 2, 'content': [{'end': 1570.8, 'text': "We didn't need to go back to the capital markets.", 'start': 1569.02, 'duration': 1.78}, {'end': 1571.781, 'text': "We didn't need more money.", 'start': 1570.82, 'duration': 0.961}, {'end': 1576.762, 'text': 'The only reason a financial bust like the internet bubble bursting.', 'start': 1572.161, 'duration': 4.601}, {'end': 1583.909, 'text': 'It makes it really hard to raise money, but we already had the money we needed, so we just needed to continue to progress.', 'start': 1577.382, 'duration': 6.527}, {'end': 1587.212, 'text': "Wall Street kept saying, well, Amazon's not making any money.", 'start': 1584.189, 'duration': 3.023}, {'end': 1588.754, 'text': "They're just getting customers.", 'start': 1587.232, 'duration': 1.522}, {'end': 1589.675, 'text': 'Where are the profits??', 'start': 1588.774, 'duration': 0.901}, {'end': 1590.296, 'text': 'Where are the profits?', 'start': 1589.715, 'duration': 0.581}, {'end': 1594.04, 'text': "And Wall Street kept beating you up on that and your response was I don't really care what you think?", 'start': 1590.336, 'duration': 3.704}, {'end': 1595.341, 'text': 'Amazon was.', 'start': 1594.48, 'duration': 0.861}, {'end': 1604.085, 'text': 'You know, people always accused us of selling dollar bills for 90 cents and said look, anybody can do that and grow revenues.', 'start': 1596.922, 'duration': 7.163}], 'summary': "Amazon didn't need more money, faced wall street pressure, but had required funds to progress.", 'duration': 35.065, 'max_score': 1569.02, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41569020.jpg'}, {'end': 1633.255, 'src': 'embed', 'start': 1609.467, 'weight': 3, 'content': [{'end': 1615.929, 'text': 'And so what I could see is that, from the internal metrics, is that what, at a certain volume level,', 'start': 1609.467, 'duration': 6.462}, {'end': 1618.77, 'text': 'that we would cover our fixed costs and the company would be profitable.', 'start': 1615.929, 'duration': 2.841}, {'end': 1620.771, 'text': 'and So who came up with the idea of Prime??', 'start': 1618.77, 'duration': 2.001}, {'end': 1625.812, 'text': 'Prime seems to be a great way to get money in advance of people actually getting the services.', 'start': 1620.871, 'duration': 4.941}, {'end': 1627.993, 'text': "Whose idea was that? Actually, it's very interesting.", 'start': 1625.832, 'duration': 2.161}, {'end': 1633.255, 'text': 'So like many inventions inside of a team, and I love team inventing is my favorite thing.', 'start': 1628.113, 'duration': 5.142}], 'summary': 'Internal metrics indicate profitability at certain volume. prime idea generates advance payments for services, a team invention.', 'duration': 23.788, 'max_score': 1609.467, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41609467.jpg'}], 'start': 1174.314, 'title': "Jeff bezos' journey and amazon's growth", 'summary': "Explores jeff bezos' transition from a hedge fund star to founding amazon, driven by insight and need for universal selection of books. it delves into amazon's survival during the dot-com bubble burst, creation of prime, and emphasizes team invention, risk-taking, and productivity strategies.", 'chapters': [{'end': 1326.027, 'start': 1174.314, 'title': 'From hedge fund star to amazon founder', 'summary': "Explores jeff bezos' journey from a finance star to founding amazon, driven by his insight of the internet's growth and the need for a universal selection of books, leading to the company's force ranking of products and focus on books due to their extensive variety.", 'duration': 151.713, 'highlights': ["Jeff Bezos observed the internet's rapid growth at 2300% a year, leading to his decision to start an internet-based business, ultimately founding Amazon. (Relevance: 5)", 'The founding idea of Amazon was to build a universal selection of books due to the extensive variety, with three million different books active and in print around the world at any given time. (Relevance: 4)', 'Bezos shifted from a career in finance at a quantitative hedge fund to founding Amazon, utilizing principles learned from his previous workplace in areas such as HR and recruiting. (Relevance: 3)', "Bezos' insight led to the selection of books as the primary product to sell online, due to the extensive variety, surpassing any other category in terms of the number of available items. (Relevance: 2)", "Bezos's initial observation of the internet's growth prompted his decision to start a business on the internet, leading to the force ranking of products and the eventual choice of books due to their unique abundance. (Relevance: 1)"]}, {'end': 1822.096, 'start': 1326.628, 'title': 'Jeff bezos: building amazon', 'summary': "Delves into jeff bezos' journey of building amazon, highlighting his decision to bet on people over ideas, the company's survival during the dot-com bubble burst, and the creation of prime, emphasizing the value of team invention, risk-taking, and prioritizing high iq meetings and sleep for optimal productivity.", 'duration': 495.468, 'highlights': ['Bet on people over ideas and minimize regrets Bezos emphasized the importance of betting on people over ideas, making decisions with the heart to minimize regrets, and highlighted that most regrets are acts of omission, things not tried.', "Survival during dot-com bubble burst During the dot-com bubble burst, Amazon's stock plummeted from $113 to six, yet internal business metrics including number of customers, profit per unit, defects, etc., were all improving, enabling the company to survive without needing to raise more money.", "Creation of Prime and the value of team invention and risk-taking The creation of Prime stemmed from a junior software engineer's idea of offering an all-you-can-eat buffet of fast, free shipping, which initially horrified the finance team due to the cost. Bezos emphasized the value of team invention, risk-taking, and using heart and intuition in decision-making.", 'Prioritizing high IQ meetings and sleep for optimal productivity Bezos prioritizes high IQ meetings before lunch and ensures eight hours of sleep, emphasizing the importance of mental freshness and optimal energy for productive thinking and decision-making.']}], 'duration': 647.782, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41174314.jpg', 'highlights': ["Jeff Bezos observed the internet's rapid growth at 2300% a year, leading to his decision to start an internet-based business, ultimately founding Amazon.", 'The founding idea of Amazon was to build a universal selection of books due to the extensive variety, with three million different books active and in print around the world at any given time.', "Survival during dot-com bubble burst: Amazon's stock plummeted from $113 to six, yet internal business metrics including number of customers, profit per unit, defects, etc., were all improving, enabling the company to survive without needing to raise more money.", "Creation of Prime and the value of team invention and risk-taking: The creation of Prime stemmed from a junior software engineer's idea of offering an all-you-can-eat buffet of fast, free shipping, which initially horrified the finance team due to the cost.", 'Bezos emphasized the importance of betting on people over ideas, making decisions with the heart to minimize regrets, and highlighted that most regrets are acts of omission, things not tried.']}, {'end': 2272.6, 'segs': [{'end': 1865.046, 'src': 'embed', 'start': 1822.176, 'weight': 0, 'content': [{'end': 1834.194, 'text': 'As a senior executive, What do you really get paid to do? As a senior executive, you get paid to make a small number of high-quality decisions.', 'start': 1822.176, 'duration': 12.018}, {'end': 1838.618, 'text': 'Your job is not to make thousands of decisions every day.', 'start': 1835.795, 'duration': 2.823}, {'end': 1846.084, 'text': "Is that really worth it if the quality of those decisions might be lower because you're tired or grouchy or any number of things?", 'start': 1839.098, 'duration': 6.986}, {'end': 1848.746, 'text': "Now it's different if it's a startup company.", 'start': 1846.584, 'duration': 2.162}, {'end': 1853.29, 'text': "I mean, you know, you're really, you know, when Amazon was 100 people, it was a different story.", 'start': 1848.786, 'duration': 4.504}, {'end': 1858.944, 'text': "but Amazon's not a startup company and all of our senior executives operate the same way I do.", 'start': 1854.042, 'duration': 4.902}, {'end': 1860.964, 'text': 'They work in the future, they live in the future.', 'start': 1859.264, 'duration': 1.7}, {'end': 1865.046, 'text': 'None of the people who report to me should really be focused on the current quarter.', 'start': 1861.505, 'duration': 3.541}], 'summary': 'Senior executives are paid to make high-quality decisions, not thousands of decisions every day, and should focus on the future, not the current quarter.', 'duration': 42.87, 'max_score': 1822.176, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41822176.jpg'}, {'end': 2028.824, 'src': 'heatmap', 'start': 1993.525, 'weight': 0.978, 'content': [{'end': 2002.115, 'text': "And so I'll ask the team to do a case study and find real root cause or causes, it's usually causes, real root causes, and then real root fixes.", 'start': 1993.525, 'duration': 8.59}, {'end': 2005.317, 'text': "So that when you fix it, you're not fixing it for that one customer.", 'start': 2002.896, 'duration': 2.421}, {'end': 2007.137, 'text': "You're fixing it for every customer.", 'start': 2005.337, 'duration': 1.8}, {'end': 2012.119, 'text': 'And that process is a gigantic part of what we do.', 'start': 2007.878, 'duration': 4.241}, {'end': 2017.24, 'text': 'So if I have a failed order or some bad customer experience, I would treat it just like that.', 'start': 2012.399, 'duration': 4.841}, {'end': 2019.621, 'text': "So you've revolutionized retail, as I say.", 'start': 2017.26, 'duration': 2.361}, {'end': 2021.482, 'text': 'But now you are in the bricks and mortar business.', 'start': 2019.641, 'duration': 1.841}, {'end': 2023.002, 'text': 'You bought Whole Foods.', 'start': 2021.502, 'duration': 1.5}, {'end': 2028.824, 'text': "What was the theory behind buying something that doesn't sell things over the internet? We're very interested in physical stores.", 'start': 2023.042, 'duration': 5.782}], 'summary': 'Emphasizing finding real root causes and fixes to improve customer experience, and discussing the strategy behind acquiring whole foods for a physical store presence.', 'duration': 35.299, 'max_score': 1993.525, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41993525.jpg'}, {'end': 2030.625, 'src': 'embed', 'start': 2002.896, 'weight': 4, 'content': [{'end': 2005.317, 'text': "So that when you fix it, you're not fixing it for that one customer.", 'start': 2002.896, 'duration': 2.421}, {'end': 2007.137, 'text': "You're fixing it for every customer.", 'start': 2005.337, 'duration': 1.8}, {'end': 2012.119, 'text': 'And that process is a gigantic part of what we do.', 'start': 2007.878, 'duration': 4.241}, {'end': 2017.24, 'text': 'So if I have a failed order or some bad customer experience, I would treat it just like that.', 'start': 2012.399, 'duration': 4.841}, {'end': 2019.621, 'text': "So you've revolutionized retail, as I say.", 'start': 2017.26, 'duration': 2.361}, {'end': 2021.482, 'text': 'But now you are in the bricks and mortar business.', 'start': 2019.641, 'duration': 1.841}, {'end': 2023.002, 'text': 'You bought Whole Foods.', 'start': 2021.502, 'duration': 1.5}, {'end': 2028.824, 'text': "What was the theory behind buying something that doesn't sell things over the internet? We're very interested in physical stores.", 'start': 2023.042, 'duration': 5.782}, {'end': 2030.625, 'text': "I've been asked for years.", 'start': 2029.544, 'duration': 1.081}], 'summary': 'Revolutionizing retail by focusing on customer experience and expanding into physical stores with the acquisition of whole foods.', 'duration': 27.729, 'max_score': 2002.896, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42002896.jpg'}, {'end': 2102.37, 'src': 'embed', 'start': 2068.694, 'weight': 5, 'content': [{'end': 2070.234, 'text': "And that's what Amazon Go is.", 'start': 2068.694, 'duration': 1.54}, {'end': 2071.234, 'text': "It's completely different.", 'start': 2070.313, 'duration': 0.921}, {'end': 2073.655, 'text': 'The Amazon bookstore, completely different.', 'start': 2071.313, 'duration': 2.342}, {'end': 2079.157, 'text': 'And we have ideas about how to merge Prime and Whole Foods to make that.', 'start': 2074.014, 'duration': 5.143}, {'end': 2080.516, 'text': 'Those are still rolling out.', 'start': 2079.637, 'duration': 0.879}, {'end': 2081.358, 'text': "You haven't seen them yet.", 'start': 2080.536, 'duration': 0.822}, {'end': 2087.679, 'text': 'But to use Amazon Prime to make Whole Foods, a very differentiated experience.', 'start': 2081.797, 'duration': 5.882}, {'end': 2096.585, 'text': "And so what we're going to be able to do is take some of our resources, some of our technological know-how, and expand the Whole Foods mission.", 'start': 2088.081, 'duration': 8.504}, {'end': 2102.37, 'text': 'They have a great mission, which is to bring nourishing food to everybody, organic nourishing food to everybody.', 'start': 2097.447, 'duration': 4.923}], 'summary': 'Amazon plans to merge prime and whole foods to enhance customer experience and expand the mission of providing organic nourishing food to everybody.', 'duration': 33.676, 'max_score': 2068.694, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42068694.jpg'}, {'end': 2176.916, 'src': 'embed', 'start': 2145.982, 'weight': 3, 'content': [{'end': 2150.164, 'text': 'This is like the greatest piece of business luck in the history of business so far as I know.', 'start': 2145.982, 'duration': 4.182}, {'end': 2155.706, 'text': 'We faced no like-minded competition for seven years.', 'start': 2150.984, 'duration': 4.722}, {'end': 2158.24, 'text': "It's unbelievable.", 'start': 2157.219, 'duration': 1.021}, {'end': 2168.569, 'text': 'When I launched amazon.com in 1995, Barnes & Noble launched barnesandnoble.com in 1997.', 'start': 2161.983, 'duration': 6.586}, {'end': 2169.77, 'text': 'Two years.', 'start': 2168.569, 'duration': 1.201}, {'end': 2172.872, 'text': "That's very typical if you invent something new.", 'start': 2170.39, 'duration': 2.482}, {'end': 2173.973, 'text': 'We launched Kindle.', 'start': 2173.133, 'duration': 0.84}, {'end': 2176.916, 'text': 'Barnes & Noble launched Nook two years later.', 'start': 2174.474, 'duration': 2.442}], 'summary': 'Amazon faced no competition for 7 years after launching in 1995, while barnes & noble launched a competing website 2 years later.', 'duration': 30.934, 'max_score': 2145.982, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42145982.jpg'}, {'end': 2255.728, 'src': 'embed', 'start': 2225.662, 'weight': 6, 'content': [{'end': 2226.982, 'text': 'I thought it was an original question.', 'start': 2225.662, 'duration': 1.32}, {'end': 2227.602, 'text': 'No, sorry.', 'start': 2227.002, 'duration': 0.6}, {'end': 2231.183, 'text': "You do do that sometimes, but that's not one of them.", 'start': 2228.502, 'duration': 2.681}, {'end': 2236.024, 'text': 'And My view on this is very simple.', 'start': 2232.103, 'duration': 3.921}, {'end': 2244.665, 'text': 'All big institutions of any kind are going to be and should be examined, scrutinized, inspected.', 'start': 2237.344, 'duration': 7.321}, {'end': 2253.787, 'text': 'Governments should be inspected, government institutions, big educational institutions, big non-profits, big companies.', 'start': 2245.165, 'duration': 8.622}, {'end': 2255.728, 'text': "They're gonna get scrutiny.", 'start': 2254.267, 'duration': 1.461}], 'summary': 'Big institutions should be examined and scrutinized, including governments, educational institutions, non-profits, and companies.', 'duration': 30.066, 'max_score': 2225.662, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42225662.jpg'}], 'start': 1822.176, 'title': "Senior executives' high-quality decision-making and amazon's business strategies", 'summary': "Emphasizes the senior executives' role in making high-quality decisions for future outcomes. it also outlines jeff bezos' strategies for amazon's success, including customer service, differentiation in physical stores, the success of amazon web services, and the company's approach to potential regulatory scrutiny.", 'chapters': [{'end': 1889.108, 'start': 1822.176, 'title': 'Senior executives: making high-quality decisions', 'summary': "Emphasizes that as a senior executive, the primary responsibility is to make a small number of high-quality decisions, focusing on future outcomes rather than the current quarter's results.", 'duration': 66.932, 'highlights': ['Senior executives are paid to make a small number of high-quality decisions, not to be involved in thousands of decisions daily.', "Amazon's senior executives operate by working and living in the future, with a focus beyond the current quarter.", 'The impact of decisions made by senior executives may not be realized until several years later, highlighting the focus on long-term outcomes.']}, {'end': 2272.6, 'start': 1889.869, 'title': "Amazon's business strategies", 'summary': "Outlines jeff bezos' strategies for amazon's success, including customer service, differentiation in physical stores, the success of amazon web services, and the company's approach to potential regulatory scrutiny.", 'duration': 382.731, 'highlights': ['Amazon Web Services facing no like-minded competition for seven years Amazon Web Services had a remarkable 7-year head start without any similar competition, a rarity in the industry.', "Amazon's focus on customer service and continuous improvement Jeff Bezos emphasizes the importance of fixing mistakes for every customer and treating customer service issues as opportunities for improvement.", "Amazon's differentiated physical stores strategy The company's approach to physical stores is based on offering differentiated products and experiences, such as Amazon Go and Amazon Bookstore, rather than 'me too' offerings.", "Jeff Bezos' perspective on potential regulatory scrutiny Bezos believes that all big institutions should be scrutinized, including governments and companies, and views it as a normal and healthy part of society."]}], 'duration': 450.424, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu41822176.jpg', 'highlights': ['Senior executives are paid to make a small number of high-quality decisions, not to be involved in thousands of decisions daily.', "Amazon's senior executives operate by working and living in the future, with a focus beyond the current quarter.", 'The impact of decisions made by senior executives may not be realized until several years later, highlighting the focus on long-term outcomes.', 'Amazon Web Services facing no like-minded competition for seven years Amazon Web Services had a remarkable 7-year head start without any similar competition, a rarity in the industry.', "Amazon's focus on customer service and continuous improvement Jeff Bezos emphasizes the importance of fixing mistakes for every customer and treating customer service issues as opportunities for improvement.", "Amazon's differentiated physical stores strategy The company's approach to physical stores is based on offering differentiated products and experiences, such as Amazon Go and Amazon Bookstore, rather than 'me too' offerings.", "Jeff Bezos' perspective on potential regulatory scrutiny Bezos believes that all big institutions should be scrutinized, including governments and companies, and views it as a normal and healthy part of society."]}, {'end': 2881.991, 'segs': [{'end': 2303.191, 'src': 'embed', 'start': 2272.6, 'weight': 0, 'content': [{'end': 2281.147, 'text': 'and then the second thing i think is we are so inventive that whatever regulations are promulgated, or however it works,', 'start': 2272.6, 'duration': 8.547}, {'end': 2284.486, 'text': 'that will not stop us from serving customers.', 'start': 2282.386, 'duration': 2.1}, {'end': 2298.53, 'text': 'So to really, under all kind of regulatory frameworks that I can imagine, customers are still gonna want low prices.', 'start': 2284.687, 'duration': 13.843}, {'end': 2301.01, 'text': "They're still gonna want fast delivery.", 'start': 2299.25, 'duration': 1.76}, {'end': 2303.191, 'text': "They're still gonna want big selection.", 'start': 2301.59, 'duration': 1.601}], 'summary': 'Inventive approach ensures customer satisfaction despite any regulations, with focus on low prices, fast delivery, and big selection.', 'duration': 30.591, 'max_score': 2272.6, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42272600.jpg'}, {'end': 2367.109, 'src': 'embed', 'start': 2331.736, 'weight': 1, 'content': [{'end': 2333.238, 'text': 'I invest in a lot of their companies.', 'start': 2331.736, 'duration': 1.502}, {'end': 2334.24, 'text': 'I know many of them.', 'start': 2333.318, 'duration': 0.922}, {'end': 2345.618, 'text': 'But nobody in their garage is gonna build an all carbon fiber, fuel efficient Boeing 787.', 'start': 2335.341, 'duration': 10.277}, {'end': 2346.579, 'text': "It's not going to happen.", 'start': 2345.618, 'duration': 0.961}, {'end': 2348.259, 'text': 'You need Boeing to do that.', 'start': 2347.019, 'duration': 1.24}, {'end': 2353.162, 'text': 'This world would be really bad without Boeing and without Apple and without Samsung and so on.', 'start': 2348.66, 'duration': 4.502}, {'end': 2358.104, 'text': "One of your passions is not just Amazon, but it's outer space and space travel.", 'start': 2353.882, 'duration': 4.222}, {'end': 2367.109, 'text': "So there's all sorts of problems that we are about to face, because, for the first time in our civilizational history going back thousands of years,", 'start': 2358.244, 'duration': 8.865}], 'summary': 'Invest in many companies, emphasizes the need for established companies like boeing, apple, and samsung. passionate about amazon and outer space. foresees upcoming challenges in our civilizational history.', 'duration': 35.373, 'max_score': 2331.736, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42331736.jpg'}, {'end': 2550.035, 'src': 'embed', 'start': 2503.543, 'weight': 2, 'content': [{'end': 2504.984, 'text': "But we don't have that long.", 'start': 2503.543, 'duration': 1.441}, {'end': 2514.248, 'text': "So there's all sorts of problems that we are about to face, because, for the first time in our civilizational history going back thousands of years,", 'start': 2505.384, 'duration': 8.864}, {'end': 2516.528, 'text': "we're now big compared to the size of the planet.", 'start': 2514.248, 'duration': 2.28}, {'end': 2525.091, 'text': 'We can fix that problem, but we can fix it in exactly one way, by moving out into the solar system.', 'start': 2516.909, 'duration': 8.182}, {'end': 2532.153, 'text': 'And so my part, my role in that is I want to build reusable space vehicles.', 'start': 2525.751, 'duration': 6.402}, {'end': 2533.613, 'text': "That's the heavy lifting.", 'start': 2532.493, 'duration': 1.12}, {'end': 2537.034, 'text': 'Amazon was able to get started with only a million dollars in capital.', 'start': 2534.133, 'duration': 2.901}, {'end': 2544.934, 'text': 'And because I got to ride on the back of the credit card system,', 'start': 2539.032, 'duration': 5.902}, {'end': 2550.035, 'text': 'I got to ride on the back of the pre-existing transportation network that could deliver packages,', 'start': 2544.934, 'duration': 5.101}], 'summary': 'Urgent need to move to solar system, building reusable space vehicles, aims to address planetary size issue', 'duration': 46.492, 'max_score': 2503.543, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42503543.jpg'}, {'end': 2677.331, 'src': 'embed', 'start': 2637.928, 'weight': 4, 'content': [{'end': 2640.67, 'text': "I don't know how much of it I'm going to give away.", 'start': 2637.928, 'duration': 2.742}, {'end': 2645.072, 'text': "I'm going to give away a lot of money in a non-profit model,", 'start': 2640.87, 'duration': 4.202}, {'end': 2656.076, 'text': "but I'm also going to invest a lot of money in something that any rational investor would say is a really bad investment, which is Blue Origin,", 'start': 2645.072, 'duration': 11.004}, {'end': 2657.436, 'text': "but I think it's super important.", 'start': 2656.076, 'duration': 1.36}, {'end': 2664.279, 'text': "And if I can't make Blue Origin a for-profit thing, maybe I'll convert it to non-profit at some distant point in the future.", 'start': 2657.857, 'duration': 6.422}, {'end': 2664.919, 'text': 'but that would be.', 'start': 2664.279, 'duration': 0.64}, {'end': 2667.561, 'text': "I wouldn't want that.", 'start': 2665.959, 'duration': 1.602}, {'end': 2671.105, 'text': 'I want it to be a thriving ecosystem, more like UPS and FedEx.', 'start': 2667.661, 'duration': 3.444}, {'end': 2673.127, 'text': "Let's just close with your wife.", 'start': 2671.625, 'duration': 1.502}, {'end': 2674.408, 'text': "We haven't mentioned her yet.", 'start': 2673.167, 'duration': 1.241}, {'end': 2675.77, 'text': 'We met in New York City at D.E.', 'start': 2674.468, 'duration': 1.302}, {'end': 2676.631, 'text': 'Shaw & Co.', 'start': 2675.97, 'duration': 0.661}, {'end': 2677.331, 'text': 'where we worked.', 'start': 2676.691, 'duration': 0.64}], 'summary': 'Investing in blue origin, aiming for thriving ecosystem like ups and fedex.', 'duration': 39.403, 'max_score': 2637.928, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42637928.jpg'}, {'end': 2750.777, 'src': 'embed', 'start': 2720.484, 'weight': 6, 'content': [{'end': 2721.104, 'text': "It's amazing.", 'start': 2720.484, 'duration': 0.62}, {'end': 2725.826, 'text': 'my highest admiration is withheld for those people and we all know some of them.', 'start': 2721.104, 'duration': 4.722}, {'end': 2730.728, 'text': 'I know several of them who had terrible parents maybe they were abusive,', 'start': 2725.826, 'duration': 4.902}, {'end': 2737.951, 'text': 'whatever it is and those people who who so admirably break that cycle and pull out and make that all work.', 'start': 2730.728, 'duration': 7.223}, {'end': 2739.292, 'text': 'I did not have that situation.', 'start': 2738.091, 'duration': 1.201}, {'end': 2740.432, 'text': 'I was always loved.', 'start': 2739.392, 'duration': 1.04}, {'end': 2743.253, 'text': 'My parents loved me unconditionally.', 'start': 2741.533, 'duration': 1.72}, {'end': 2747.135, 'text': 'And by the way, it was pretty tough for them.', 'start': 2743.914, 'duration': 3.221}, {'end': 2750.777, 'text': "She doesn't talk about it that much, but my mom had me when she was 17 years old.", 'start': 2747.355, 'duration': 3.422}], 'summary': 'Admiration for those who overcome hardships, like a mom who had the speaker at 17.', 'duration': 30.293, 'max_score': 2720.484, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42720484.jpg'}, {'end': 2776.864, 'src': 'heatmap', 'start': 2747.355, 'weight': 1, 'content': [{'end': 2750.777, 'text': "She doesn't talk about it that much, but my mom had me when she was 17 years old.", 'start': 2747.355, 'duration': 3.422}, {'end': 2755.481, 'text': 'She was a high school student in Albuquerque, New Mexico.', 'start': 2752.117, 'duration': 3.364}, {'end': 2763.791, 'text': "You could ask her, but I'm pretty sure that wasn't cool in 1964 to be a pregnant mom in high school in Albuquerque, New Mexico.", 'start': 2755.541, 'duration': 8.25}, {'end': 2774.982, 'text': 'And in fact my grandfather, who is another incredibly important figure in my life, went to bat for her because the high school wanted to kick her out.', 'start': 2764.111, 'duration': 10.871}, {'end': 2776.864, 'text': "You weren't allowed to be pregnant in high school there.", 'start': 2775.102, 'duration': 1.762}], 'summary': 'Mother had me at 17 in 1964, faced expulsion as pregnant high school student in albuquerque, new mexico.', 'duration': 29.509, 'max_score': 2747.355, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42747355.jpg'}, {'end': 2835.421, 'src': 'embed', 'start': 2811.059, 'weight': 7, 'content': [{'end': 2817.106, 'text': "He's a Cuban immigrant, got a scholarship to college in Albuquerque, which is where he met my mom.", 'start': 2811.059, 'duration': 6.047}, {'end': 2820.91, 'text': 'So I have a kind of a fairy tale story.', 'start': 2817.687, 'duration': 3.223}, {'end': 2829.18, 'text': "And my grandfather, possibly because I mean, I'm pretty sure, because my parents were so young, starting at age four,", 'start': 2821.251, 'duration': 7.929}, {'end': 2831.723, 'text': 'he would take me every summer on his ranch.', 'start': 2829.18, 'duration': 2.543}, {'end': 2835.421, 'text': 'And it was the most spectacular.', 'start': 2832.899, 'duration': 2.522}], 'summary': "Cuban immigrant with a scholarship, had a fairy tale childhood on his grandfather's ranch.", 'duration': 24.362, 'max_score': 2811.059, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42811059.jpg'}], 'start': 2272.6, 'title': "Amazon's vision and space travel", 'summary': "Delves into amazon's commitment to serving customers within regulatory frameworks, the value of big companies, and the importance of space travel for addressing civilization challenges. it also discusses building reusable space vehicles, emphasizing the intention to invest in blue origin. additionally, it highlights the speaker's parents' love and sacrifices, including their impact on the speaker's life.", 'chapters': [{'end': 2525.091, 'start': 2272.6, 'title': "Amazon's vision: regulations, big companies, and outer space", 'summary': "Discusses amazon's commitment to serving customers under any regulatory framework, the value of big companies, the importance of space travel and moving out into the solar system to address the challenges of our growing civilization.", 'duration': 252.491, 'highlights': ["Amazon's commitment to serving customers under any regulatory framework Amazon is determined to continue serving customers with low prices, fast delivery, and big selection regardless of the regulations, showcasing their inventive nature and customer-centric approach.", 'The value of big companies and the importance of space travel The chapter emphasizes the importance of big companies like Boeing, Apple, and Samsung, highlighting their capabilities in innovation. Furthermore, it underscores the significance of space travel and the need to move out into the solar system to address the challenges of our growing civilization.', "Addressing the challenges of our growing civilization through space exploration The chapter presents the urgency of addressing the challenges posed by our civilization's growth, emphasizing the need to move out into the solar system as the only solution to avoid capping population and energy usage per capita."]}, {'end': 2677.331, 'start': 2525.751, 'title': 'Building reusable space vehicles', 'summary': 'Discusses the importance of building space infrastructure to enable future generations to utilize it, drawing parallels to the success of companies like amazon and facebook, while also highlighting the intention to give away a significant portion of the fortune and invest in blue origin despite its non-profit potential.', 'duration': 151.58, 'highlights': ['The heavy lifting of pre-existing infrastructure allowed companies like Amazon and Facebook to succeed with minimal capital, contrasting the high entry cost of starting a space company. Amazon started with only a million dollars in capital and leveraged pre-existing infrastructure such as the transportation and telecommunications network. In contrast, the high entry cost in space industry makes it difficult for startups to thrive.', 'The intention to give away a significant portion of the fortune in a non-profit model and invest in Blue Origin despite its potential as a bad investment. The speaker plans to give away a substantial amount of money in a non-profit model and invest in Blue Origin, even if it is considered a bad investment by rational standards, emphasizing its importance for the future.', 'Expressing the desire for Blue Origin to become a thriving ecosystem akin to UPS and FedEx, rather than converting it to a non-profit entity. The speaker expresses a strong desire for Blue Origin to become a thriving ecosystem similar to UPS and FedEx, rather than converting it to a non-profit entity, highlighting the aspiration for its long-term success.']}, {'end': 2881.991, 'start': 2677.612, 'title': 'Family love and sacrifice', 'summary': "Highlights the unconditional love and sacrifices made by the speaker's parents, including a touching story of overcoming challenges in their youth and the invaluable impact of their guidance and support on the speaker's life.", 'duration': 204.379, 'highlights': ["The speaker's parents exhibited unconditional love and support, with his mother enduring challenges as a pregnant high school student, and his grandfather advocating for her right to continue her education, showcasing the strength of familial bonds and sacrifice.", "The speaker's grandfather played a significant role in his upbringing, providing invaluable guidance and a nurturing environment through shared experiences on his ranch, instilling important values and skills from a young age.", "The speaker's admiration for his parents' resilience and love is evident, emphasizing the profound impact of a supportive and loving familial environment on an individual's development and well-being."]}], 'duration': 609.391, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/f3NBQcAqyu4/pics/f3NBQcAqyu42272600.jpg', 'highlights': ["Amazon's commitment to serving customers under any regulatory framework showcasing their inventive nature and customer-centric approach.", 'The importance of big companies like Boeing, Apple, and Samsung in innovation and the significance of space travel for addressing civilization challenges.', "The urgency of addressing the challenges posed by our civilization's growth and the need to move out into the solar system as the only solution to avoid capping population and energy usage per capita.", 'The heavy lifting of pre-existing infrastructure allowed companies like Amazon and Facebook to succeed with minimal capital, contrasting the high entry cost of starting a space company.', 'The intention to give away a significant portion of the fortune in a non-profit model and invest in Blue Origin despite its potential as a bad investment, emphasizing its importance for the future.', "The speaker's desire for Blue Origin to become a thriving ecosystem similar to UPS and FedEx, highlighting the aspiration for its long-term success.", "The speaker's parents exhibited unconditional love and support, showcasing the strength of familial bonds and sacrifice.", "The speaker's grandfather played a significant role in his upbringing, providing invaluable guidance and a nurturing environment through shared experiences on his ranch.", "The profound impact of a supportive and loving familial environment on an individual's development and well-being."]}], 'highlights': ['Jeff Bezos owns 16% of Amazon, worth roughly a trillion dollars, resulting in building $840 billion of wealth for others.', 'Bezos received 47,000 philanthropic ideas and allocated $2 billion towards free preschools and family homeless shelters, emphasizing the long-term impact.', "Bezos emphasizes the 'day one mentality' of starting small, drawing from his experiences with Amazon and Blue Origin, highlighting the potential for growth from small beginnings.", "Bezos observed the internet's rapid growth at 2300% a year, leading to his decision to start an internet-based business, ultimately founding Amazon.", 'Senior executives are paid to make a small number of high-quality decisions, not to be involved in thousands of decisions daily.', "The urgency of addressing the challenges posed by our civilization's growth and the need to move out into the solar system as the only solution to avoid capping population and energy usage per capita."]}