title
How to use Microsoft Teams Shifts

description
In this step-by-step tutorial, learn how to use Microsoft Shifts that comes as part of Microsoft Teams. Shifts in Microsoft Teams is a schedule management tool that helps you create, update, and manage schedules for your team. ⌚ Timestamps 0:00 Introduction 0:50 Launch Shifts 1:41 Create new team schedule 2:08 Confirm time zone and closest city 2:31 Main interface 3:30 Add and rename group 4:16 Add people 5:12 Add note that is visible to staff 5:47 Add shift 7:10 Add activity to shift 8:36 Add open shift 9:50 View by day, filters, and Views 11:45 Requests 12:10 Settings 12:49 Time clock 14:00 Copy schedule 14:28 Share with team 15:09 Team members' perspective 15:51 Request a shift 16:02 Request time off, swap & offer shift 16:51 Clock in 17:21 Approve requests 17:52 More options 18:28 View all schedules & create new schedules 18:55 Mobile experience 19:17 Wrap up 📃 Watch related playlists - Microsoft Teams playlist: https://www.youtube.com/playlist?list=PLlKpQrBME6xJ4Mxv00syl8iOSgL-GVLMG 🚩 Connect with me on social: - LinkedIn: https://www.linkedin.com/in/kevinstratvert/ - Twitter: https://twitter.com/kevstrat - Facebook: https://www.facebook.com/Kevin-Stratvert-101912218227818 🔔 Subscribe to my YouTube channel https://www.youtube.com/user/kevlers?sub_confirmation=1 🎬 Want to watch again? Navigate back to my YouTube channel quickly http://www.kevinstratvert.com #Shifts #MicrosoftTeams

detail
{'title': 'How to use Microsoft Teams Shifts', 'heatmap': [{'end': 109.684, 'start': 91.156, 'weight': 0.827}, {'end': 1208, 'start': 1195.92, 'weight': 1}], 'summary': 'Learn to use microsoft shifts in teams for creating and managing schedules in scenarios like retail and hospital settings, with step-by-step instructions, including creating team schedules for specific locations, setting up staff groups, and managing shifts with colors, time indicators, and filters for shift claiming and time off requests.', 'chapters': [{'end': 100.841, 'segs': [{'end': 41.747, 'src': 'embed', 'start': 0.009, 'weight': 0, 'content': [{'end': 5.991, 'text': 'hi everyone, kevin, here today, i want to show you how you can use microsoft shifts.', 'start': 0.009, 'duration': 5.982}, {'end': 8.992, 'text': 'first off, what is microsoft shifts?', 'start': 5.991, 'duration': 3.001}, {'end': 13.794, 'text': "it's a schedule management tool that's available in microsoft teams.", 'start': 8.992, 'duration': 4.802}, {'end': 16.635, 'text': 'it allows you to both create and manage schedules.', 'start': 13.794, 'duration': 2.841}, {'end': 18.076, 'text': 'when would you use something like this?', 'start': 16.635, 'duration': 1.441}, {'end': 23.738, 'text': "well, let's say that you own, or maybe you manage a retail location and you want to manage everyone's schedule.", 'start': 18.076, 'duration': 5.662}, {'end': 29.541, 'text': "Or maybe you work at, say, a hospital, a technology company, and you have someone who's on call,", 'start': 24.338, 'duration': 5.203}, {'end': 32.642, 'text': 'or maybe you have your incident manager and you want to manage those schedules.', 'start': 29.541, 'duration': 3.101}, {'end': 36.244, 'text': 'Microsoft Shifts can help with all of those scenarios.', 'start': 33.303, 'duration': 2.941}, {'end': 41.747, 'text': "I'm going to show you step by step, first off, how you could set up a shift, and then how you can manage those.", 'start': 36.665, 'duration': 5.082}], 'summary': 'Learn how to use microsoft shifts in microsoft teams for schedule management and creating/managing schedules for various scenarios like retail, hospital, and technology companies.', 'duration': 41.738, 'max_score': 0.009, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs9.jpg'}, {'end': 109.684, 'src': 'embed', 'start': 82.432, 'weight': 2, 'content': [{'end': 85.273, 'text': 'You can go ahead and click on this to launch Microsoft Shifts.', 'start': 82.432, 'duration': 2.841}, {'end': 88.455, 'text': "Now let's say that you're going to be using Shifts often.", 'start': 85.694, 'duration': 2.761}, {'end': 90.836, 'text': 'You might want to pin it directly onto the left rail.', 'start': 88.555, 'duration': 2.281}, {'end': 98.84, 'text': "To do that, you can simply click on Shifts and then drag it over, and that'll place it on the left-hand rail for quicker access in the future.", 'start': 91.156, 'duration': 7.684}, {'end': 100.841, 'text': "For now, let's click into Shifts.", 'start': 99.22, 'duration': 1.621}, {'end': 105.043, 'text': 'This drops me on a screen where I can create a team schedule.', 'start': 101.201, 'duration': 3.842}, {'end': 109.684, 'text': 'To be able to create a team schedule, you also have to be the owner of the team.', 'start': 105.343, 'duration': 4.341}], 'summary': 'Instructions on launching microsoft shifts and pinning it for quicker access in the future, along with creating a team schedule as the team owner.', 'duration': 27.252, 'max_score': 82.432, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs82432.jpg'}], 'start': 0.009, 'title': 'Microsoft shifts for schedule management', 'summary': 'Explains how to use microsoft shifts in teams to create and manage schedules for scenarios like retail and hospital settings, with step-by-step instructions.', 'chapters': [{'end': 100.841, 'start': 0.009, 'title': 'Using microsoft shifts for schedule management', 'summary': 'Demonstrates how to use microsoft shifts, a schedule management tool in microsoft teams, to create and manage schedules for various scenarios such as retail and hospital settings, and provides step-by-step instructions for setting up and managing shifts.', 'duration': 100.832, 'highlights': ['Microsoft Shifts is a schedule management tool in Microsoft Teams that allows creating and managing schedules for various scenarios. Microsoft Shifts is a schedule management tool in Microsoft Teams that allows creating and managing schedules for scenarios such as retail and hospital settings.', "Demonstrates step-by-step instructions for setting up and managing shifts from both manager's and team member's perspectives. The chapter demonstrates step-by-step instructions for setting up and managing shifts from both manager's and team member's perspectives.", 'Provides instructions on accessing and launching Microsoft Shifts, as well as pinning it for quicker access in the future. The chapter provides instructions on accessing and launching Microsoft Shifts, as well as pinning it for quicker access in the future.']}], 'duration': 100.832, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs9.jpg', 'highlights': ['Microsoft Shifts is a schedule management tool in Microsoft Teams for various scenarios.', 'Demonstrates step-by-step instructions for setting up and managing shifts.', 'Provides instructions on accessing and launching Microsoft Shifts, and pinning it for quicker access.']}, {'end': 466.127, 'segs': [{'end': 128.292, 'src': 'embed', 'start': 101.201, 'weight': 1, 'content': [{'end': 105.043, 'text': 'This drops me on a screen where I can create a team schedule.', 'start': 101.201, 'duration': 3.842}, {'end': 109.684, 'text': 'To be able to create a team schedule, you also have to be the owner of the team.', 'start': 105.343, 'duration': 4.341}, {'end': 116.587, 'text': 'In this case, I own three different teams, one for each one of our retail locations for the Kevin Cookie Company.', 'start': 110.125, 'duration': 6.462}, {'end': 121.229, 'text': "Today for this example, I'm gonna set up the schedule for the New York City location,", 'start': 117.007, 'duration': 4.222}, {'end': 125.851, 'text': 'but I can always come back in the future and add a schedule for London and also Hyderabad.', 'start': 121.229, 'duration': 4.622}, {'end': 128.292, 'text': "For now, let's click on Create on New York City.", 'start': 126.131, 'duration': 2.161}], 'summary': 'As the owner of three retail teams, i set up a schedule for the new york city location.', 'duration': 27.091, 'max_score': 101.201, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs101201.jpg'}, {'end': 171.317, 'src': 'embed', 'start': 138.999, 'weight': 0, 'content': [{'end': 143.081, 'text': "once i select the time zone, i'm also going to select the closest city.", 'start': 138.999, 'duration': 4.082}, {'end': 147.544, 'text': "now that i have both the time zone and the closest city selected, i'm going to click on confirm,", 'start': 143.081, 'duration': 4.463}, {'end': 151.267, 'text': 'and this will now create the schedule or the shift for this retail location.', 'start': 147.544, 'duration': 3.723}, {'end': 156.389, 'text': "This drops us into Microsoft Shifts and there's quite a bit of functionality here.", 'start': 151.667, 'duration': 4.722}, {'end': 162.032, 'text': "I'm going to walk through an example with our New York City location so you get a feel for how shifts work.", 'start': 156.73, 'duration': 5.302}, {'end': 171.317, 'text': 'Just to orient you to what appears here across the top, we have the days of the week and down on the left hand side, I have all of my employees.', 'start': 162.553, 'duration': 8.764}], 'summary': 'Selecting time zone and city creates schedule for retail location in microsoft shifts.', 'duration': 32.318, 'max_score': 138.999, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs138999.jpg'}, {'end': 210.179, 'src': 'embed', 'start': 176.98, 'weight': 2, 'content': [{'end': 179.561, 'text': 'First off, I wanna add two different groups.', 'start': 176.98, 'duration': 2.581}, {'end': 182.322, 'text': 'At the Kevin Cookie Company, we have service staff.', 'start': 179.741, 'duration': 2.581}, {'end': 185.324, 'text': 'You can think of this as people who work at the cash register.', 'start': 182.623, 'duration': 2.701}, {'end': 188.945, 'text': 'Maybe they stock inventory, they clean the floor, they respond to customers.', 'start': 185.404, 'duration': 3.541}, {'end': 190.786, 'text': 'And then we have the kitchen staff.', 'start': 189.366, 'duration': 1.42}, {'end': 193.688, 'text': 'These are the people who are making our delicious cookies.', 'start': 190.826, 'duration': 2.862}, {'end': 197.509, 'text': 'So I wanna set up groups for each one of these, because the kitchen staff?', 'start': 194.108, 'duration': 3.401}, {'end': 201.491, 'text': "well, they're experts in the kitchen, but not dealing with customers and vice versa.", 'start': 197.509, 'duration': 3.982}, {'end': 203.752, 'text': "Our service staff, they don't really know how to cook.", 'start': 201.631, 'duration': 2.121}, {'end': 205.613, 'text': "So we're gonna create two different groups.", 'start': 204.072, 'duration': 1.541}, {'end': 210.179, 'text': 'Now, by default, I have an unnamed group here, so let me give this a new name.', 'start': 206.013, 'duration': 4.166}], 'summary': 'Setting up two groups at kevin cookie company for service and kitchen staff.', 'duration': 33.199, 'max_score': 176.98, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs176980.jpg'}, {'end': 357.498, 'src': 'embed', 'start': 329.486, 'weight': 4, 'content': [{'end': 332.67, 'text': 'For tomorrow, I could click into this and I can add a note.', 'start': 329.486, 'duration': 3.184}, {'end': 335.793, 'text': "For this note, I'm going to type in Michelin reviewer visiting.", 'start': 333.07, 'duration': 2.723}, {'end': 337.635, 'text': 'By typing this in,', 'start': 336.214, 'duration': 1.421}, {'end': 346.145, 'text': "all of my staff will be able to see this and they'll realize that tomorrow is a big day and they'll have to make sure they smile and provide extremely good customer service.", 'start': 337.635, 'duration': 8.51}, {'end': 348.508, 'text': 'Next, I want to start adding some shifts.', 'start': 346.585, 'duration': 1.923}, {'end': 352.332, 'text': 'I want to make sure Nestor is at the Kevin Cookie Company tomorrow.', 'start': 348.828, 'duration': 3.504}, {'end': 357.498, 'text': "So I'm going to select this box under tomorrow on Nestor's row and I'm going to double click in it.", 'start': 352.592, 'duration': 4.906}], 'summary': 'Preparing for a big day with michelin reviewer visiting, adding shifts and ensuring good customer service.', 'duration': 28.012, 'max_score': 329.486, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs329486.jpg'}, {'end': 442.171, 'src': 'embed', 'start': 409.649, 'weight': 5, 'content': [{'end': 411.37, 'text': 'i could also add a shift note.', 'start': 409.649, 'duration': 1.721}, {'end': 414.612, 'text': 'this will be visible to nestor as he looks at his schedule.', 'start': 411.37, 'duration': 3.242}, {'end': 415.673, 'text': "i'm just going to add this in.", 'start': 414.612, 'duration': 1.061}, {'end': 418.655, 'text': 'i like including this, but remember to smile to customers.', 'start': 415.673, 'duration': 2.982}, {'end': 422.878, 'text': "i know we all try to remember to do that, but sometimes it's easy to forget.", 'start': 418.655, 'duration': 4.223}, {'end': 431.023, 'text': 'these are all the core steps of creating a shift, but we can also define it in a more granular way by clicking on shift activities.', 'start': 422.878, 'duration': 8.145}, {'end': 434.726, 'text': "i'm going to add some activities for nestor's shift, for instance.", 'start': 431.023, 'duration': 3.703}, {'end': 442.171, 'text': 'one thing that i like that all of my employees do at the beginning of their shift is make sure that all the inventory on the store floor is stocked up.', 'start': 434.726, 'duration': 7.445}], 'summary': 'Recommend adding a shift note visible to nestor, and ensuring inventory on store floor is stocked up at the beginning of shifts.', 'duration': 32.522, 'max_score': 409.649, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs409649.jpg'}], 'start': 101.201, 'title': 'Creating team schedule and staff groups', 'summary': 'Demonstrates creating a team schedule for retail locations, with a specific example for new york city, while also mentioning the ability to add schedules for london and hyderabad in the future. it also covers setting up two different staff groups, adding employees to the groups, creating a day note for a special event, and defining detailed shifts for employees, emphasizing the importance of customer service in preparation for a visit from a michelin reviewer.', 'chapters': [{'end': 176.84, 'start': 101.201, 'title': 'Creating team schedule for retail locations', 'summary': 'Demonstrates creating a team schedule for retail locations, with a specific example for new york city, while also mentioning the ability to add schedules for london and hyderabad in the future. the process involves confirming the time zone and closest city, followed by the creation of the schedule. the functionality of microsoft shifts is briefly introduced.', 'duration': 75.639, 'highlights': ['The process involves confirming the time zone and closest city, followed by the creation of the schedule.', 'The chapter demonstrates creating a team schedule for retail locations, with a specific example for New York City, while also mentioning the ability to add schedules for London and Hyderabad in the future.', 'The functionality of Microsoft Shifts is briefly introduced.']}, {'end': 466.127, 'start': 176.98, 'title': 'Setting up staff groups and shifts', 'summary': 'Demonstrates setting up two different staff groups, adding employees to the groups, creating a day note for a special event, and defining a detailed shift for an employee, emphasizing the importance of customer service in preparation for a visit from a michelin reviewer.', 'duration': 289.147, 'highlights': ['Creating two different staff groups for service and kitchen staff to ensure specialized roles and responsibilities, acknowledging the expertise of each group in their respective areas. ', 'Adding employees to the service and kitchen staff groups, emphasizing the importance of customer service and the expertise of kitchen staff in preparing delicious cookies. ', 'Adding a day note for a special event, the visit from a Michelin reviewer, to communicate the significance of the day to all staff members, reinforcing the need for excellent customer service. Impending visit from a Michelin reviewer', 'Defining a detailed shift for an employee, Nestor, including the shift timing, break duration, and adding a shift note to remind the employee to smile to customers, ensuring high-quality service during the visit from the Michelin reviewer. Shift details for employee Nestor']}], 'duration': 364.926, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs101201.jpg', 'highlights': ['The process involves confirming the time zone and closest city, followed by the creation of the schedule.', 'Creating a team schedule for retail locations, with a specific example for New York City, while also mentioning the ability to add schedules for London and Hyderabad in the future.', 'Creating two different staff groups for service and kitchen staff to ensure specialized roles and responsibilities, acknowledging the expertise of each group in their respective areas.', 'Adding employees to the service and kitchen staff groups, emphasizing the importance of customer service and the expertise of kitchen staff in preparing delicious cookies.', 'Adding a day note for a special event, the visit from a Michelin reviewer, to communicate the significance of the day to all staff members, reinforcing the need for excellent customer service.', 'Defining a detailed shift for an employee, Nestor, including the shift timing, break duration, and adding a shift note to remind the employee to smile to customers, ensuring high-quality service during the visit from the Michelin reviewer.']}, {'end': 1193.759, 'segs': [{'end': 535.152, 'src': 'embed', 'start': 466.127, 'weight': 3, 'content': [{'end': 473.871, 'text': "i can now go through and add a few more activities i've now gone through and i've added a whole bunch of activities for nestor throughout the day.", 'start': 466.127, 'duration': 7.744}, {'end': 480.014, 'text': "he's going to start with inventory, then he's going to man the cash register, Then he's going to clean and then he'll be back on the cash register.", 'start': 473.871, 'duration': 6.143}, {'end': 484.996, 'text': 'Now I applied different colors for these different activities and I also indicated the times.', 'start': 480.374, 'duration': 4.622}, {'end': 490.097, 'text': 'The nice thing here is, when Nestor looks at his shift for the day here visually,', 'start': 485.416, 'duration': 4.681}, {'end': 494.679, 'text': 'he could quickly identify what his day and what those activities are going to look like.', 'start': 490.097, 'duration': 4.582}, {'end': 498.44, 'text': "Once I'm satisfied with all of these selections, I'm going to click on done.", 'start': 495.159, 'duration': 3.281}, {'end': 502.643, 'text': "I've now finished filling out all of the details of Nestor's shift.", 'start': 498.8, 'duration': 3.843}, {'end': 509.169, 'text': "Once I'm satisfied with all of it, I could click on save and if I want to share the specific details with Nestor, I could click on share.", 'start': 503.064, 'duration': 6.105}, {'end': 515.755, 'text': "For now, I'm going to click on save because I want to go through and finish the entire shift view before I share it with the team.", 'start': 509.529, 'duration': 6.226}, {'end': 525.063, 'text': "I'm now back on the main shift screen and I could go through and I could assign shifts to each individual employee, or, instead of doing that,", 'start': 516.294, 'duration': 8.769}, {'end': 529.086, 'text': 'I could simply set up an open shift that my employees can go in and claim.', 'start': 525.063, 'duration': 4.023}, {'end': 531.288, 'text': "I think I'm going to go do that instead.", 'start': 529.487, 'duration': 1.801}, {'end': 535.152, 'text': "To create an open shift up here, there's a row for open shifts.", 'start': 531.689, 'duration': 3.463}], 'summary': "Added activities for nestor's shift, visually organized. ready for sharing.", 'duration': 69.025, 'max_score': 466.127, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs466127.jpg'}, {'end': 649.913, 'src': 'embed', 'start': 609.937, 'weight': 2, 'content': [{'end': 613.26, 'text': 'So however you want to visualize your data, you could very easily change it.', 'start': 609.937, 'duration': 3.323}, {'end': 616.543, 'text': 'Along with shifting the week, I can also click on print.', 'start': 613.52, 'duration': 3.023}, {'end': 623.468, 'text': "So once I'm satisfied with my schedule and maybe once other people have come in and they've claimed some of these shifts, I could print it out.", 'start': 616.743, 'duration': 6.725}, {'end': 628.733, 'text': 'So when people show up at the retail location, they could just confirm what their shift looks like.', 'start': 623.528, 'duration': 5.205}, {'end': 634.899, 'text': 'Along with being able to print, I also have different filters that I can apply to my shifts down below.', 'start': 629.233, 'duration': 5.666}, {'end': 640.043, 'text': 'When I click on filters, I could filter it by my different groups of employees.', 'start': 635.339, 'duration': 4.704}, {'end': 645.989, 'text': "For instance, if I click on the service staff, it'll hide the kitchen staff view and I can bring kitchen staff back.", 'start': 640.204, 'duration': 5.785}, {'end': 649.913, 'text': 'I could also narrow down my shift by individual employee.', 'start': 646.429, 'duration': 3.484}], 'summary': 'Easily change, print, and filter shifts for retail staff scheduling.', 'duration': 39.976, 'max_score': 609.937, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs609937.jpg'}, {'end': 735.657, 'src': 'embed', 'start': 708.908, 'weight': 9, 'content': [{'end': 713.47, 'text': "When I go up to the top bar, currently we're in the schedule tab or the schedule view.", 'start': 708.908, 'duration': 4.562}, {'end': 718.991, 'text': 'When I click on requests, this is where I can see any requests that have come in from my employees.', 'start': 713.87, 'duration': 5.121}, {'end': 725.213, 'text': 'For instance, if they want to request time off or maybe they want to select or claim one of the open shifts,', 'start': 719.051, 'duration': 6.162}, {'end': 727.154, 'text': 'I can go ahead and approve those requests here.', 'start': 725.213, 'duration': 1.941}, {'end': 730.835, 'text': "In a moment, we'll have one of our employees come in and we'll see what this looks like.", 'start': 727.574, 'duration': 3.261}, {'end': 735.657, 'text': 'Next we could click into settings and here within settings once again I could go through,', 'start': 731.395, 'duration': 4.262}], 'summary': 'The transcript discusses navigating through schedule, requests, and settings in an employee management system.', 'duration': 26.749, 'max_score': 708.908, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs708908.jpg'}, {'end': 846.267, 'src': 'embed', 'start': 822.391, 'weight': 0, 'content': [{'end': 828.754, 'text': "let's say that maybe at the end of the week I just want to verify that all my employees showed up for their shifts, as I expect them to.", 'start': 822.391, 'duration': 6.363}, {'end': 834.098, 'text': "I could export a report and I'll get information on when they checked in, when they checked out,", 'start': 829.155, 'duration': 4.943}, {'end': 839.361, 'text': 'when they took any breaks and also if they were at the appropriate location when they took those actions.', 'start': 834.098, 'duration': 5.263}, {'end': 846.267, 'text': "i've now gone through and i've configured the schedule exactly how i want it to be now, on a week-to-week basis.", 'start': 839.861, 'duration': 6.406}], 'summary': 'Verify employee attendance and location with exported report, schedule configured weekly.', 'duration': 23.876, 'max_score': 822.391, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs822391.jpg'}, {'end': 1041.098, 'src': 'embed', 'start': 1016.615, 'weight': 1, 'content': [{'end': 1023.922, 'text': 'I could do this from both the desktop and I could also use it on my mobile device via teams and going into the shifts app experience.', 'start': 1016.615, 'duration': 7.307}, {'end': 1027.945, 'text': "I'm going to click on clock in and this is going to kick off my clock in time.", 'start': 1023.962, 'duration': 3.983}, {'end': 1028.926, 'text': "I'm going to click on yes.", 'start': 1028.006, 'duration': 0.92}, {'end': 1035.653, 'text': "Once I click on yes, it indicates that I've been clocked in and here above I can see how long I've been on point.", 'start': 1029.267, 'duration': 6.386}, {'end': 1041.098, 'text': "Once I'm all done, once again, I'll click on here and I can either start a break or I could clock out.", 'start': 1036.113, 'duration': 4.985}], 'summary': 'Clock in and track time using desktop or mobile app, start breaks, and clock out.', 'duration': 24.483, 'max_score': 1016.615, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs1016615.jpg'}, {'end': 1102.092, 'src': 'embed', 'start': 1073.251, 'weight': 10, 'content': [{'end': 1077.114, 'text': "now that we've gone through most of the core functionality in microsoft shifts,", 'start': 1073.251, 'duration': 3.863}, {'end': 1080.916, 'text': 'i want to show some additional settings that you have available to you.', 'start': 1077.114, 'duration': 3.802}, {'end': 1085.22, 'text': "up here in the top right hand corner there's the more options menu under the ellipses.", 'start': 1080.916, 'duration': 4.304}, {'end': 1086.6, 'text': "let's click on this.", 'start': 1085.22, 'duration': 1.38}, {'end': 1088.802, 'text': 'here i can view a shared schedule.', 'start': 1086.6, 'duration': 2.202}, {'end': 1091.424, 'text': "let's say i made some edits that i didn't mean to make.", 'start': 1088.802, 'duration': 2.622}, {'end': 1095.567, 'text': 'i could recall the shared schedule, make my changes and then publish it out again.', 'start': 1091.424, 'duration': 4.143}, {'end': 1098.549, 'text': 'here i can even export a schedule or import a schedule.', 'start': 1095.567, 'duration': 2.982}, {'end': 1102.092, 'text': 'When you import a schedule, you can import an Excel file.', 'start': 1098.909, 'duration': 3.183}], 'summary': 'Microsoft shifts offers options to recall, export, and import schedules, including excel files.', 'duration': 28.841, 'max_score': 1073.251, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs1073251.jpg'}, {'end': 1163.053, 'src': 'embed', 'start': 1131.777, 'weight': 8, 'content': [{'end': 1135.56, 'text': 'That way I could manage and track each schedule individually.', 'start': 1131.777, 'duration': 3.783}, {'end': 1141.764, 'text': 'Along with being able to manage shifts here within Microsoft Teams on the desktop or within a browser.', 'start': 1136.04, 'duration': 5.724}, {'end': 1144.806, 'text': 'you can also use Microsoft Shifts on your mobile device.', 'start': 1141.764, 'duration': 3.042}, {'end': 1152.75, 'text': 'All you need to do is launch the Teams app And then just like you can on the desktop app, you can click in and access the Shifts experience.', 'start': 1145.226, 'duration': 7.524}, {'end': 1157.471, 'text': 'This way your employees or you can access this same experience on the go.', 'start': 1153.15, 'duration': 4.321}, {'end': 1163.053, 'text': 'All right, that was a quick look at how you can use Microsoft Shifts within Microsoft Teams.', 'start': 1157.791, 'duration': 5.262}], 'summary': 'Microsoft shifts allows managing schedules individually, on desktop, browser, and mobile.', 'duration': 31.276, 'max_score': 1131.777, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs1131777.jpg'}], 'start': 466.127, 'title': 'Shift scheduling and management', 'summary': 'Covers shift planning, open shift creation, and schedule management using colors, time indicators, filters, and microsoft teams shifts, facilitating shift claiming, time off requests, and mobile app usage.', 'chapters': [{'end': 515.755, 'start': 466.127, 'title': 'Shift scheduling and activity planning', 'summary': "Discusses how to plan and schedule activities for an employee's shift, including inventory, cash register, and cleaning, using colors and time indicators for easy visualization and organization.", 'duration': 49.628, 'highlights': ["The chapter details the process of adding activities for Nestor's shift, including inventory, cash register duty, and cleaning, using different colors and specified times for each activity, enabling visual organization and easy identification of the day's schedule.", "The speaker emphasizes the visual benefits of this method, highlighting how Nestor can quickly identify his day's activities at a glance, enhancing efficiency and clarity in shift planning.", 'The chapter concludes with the options to save the shift details and share them with the team, providing a comprehensive overview of the shift view and the ability to facilitate team coordination.']}, {'end': 839.361, 'start': 516.294, 'title': 'Creating and managing open shifts', 'summary': "Details the process of creating open shifts for employees, visualizing shifts in different views, applying filters, and setting up a time clock feature to track employees' working hours and locations.", 'duration': 323.067, 'highlights': ['Employees can claim open shifts or managers can assign shifts to individual employees, with the ability to set up open shifts for multiple employees and customize shift timing and labels. The process of creating open shifts and assigning shifts to employees, providing flexibility and customization options.', "The system offers different visualization options for shifts, including weekly, daily, and monthly views, with the ability to print the schedule for employees' confirmation. The flexibility to visualize shifts in various formats and the convenience of printing the schedule for employee reference.", 'Managers can apply filters to view shifts by employee groups or individual employees, providing a tailored view of the schedule based on specific criteria. The capability to apply filters for customized viewing of shifts based on employee groups or individual employees.', "The time clock feature allows employees to clock in and out via the Shifts app, with the option for location detection to ensure accurate tracking of employees' working hours. The introduction of a time clock feature with location detection to track employees' working hours accurately.", "Managers can export a report to verify employees' attendance and working hours, including check-in/out times, breaks, and location compliance. The ability to generate a report for verifying employees' attendance, work hours, breaks, and location compliance."]}, {'end': 1193.759, 'start': 839.861, 'title': 'Managing shift schedules in microsoft teams', 'summary': 'Discusses configuring and sharing shift schedules in microsoft shifts, allowing team members to claim shifts, request time off, and use additional settings such as recalling shared schedules, importing/exporting schedules, and using the mobile app.', 'duration': 353.898, 'highlights': ['Configuring and sharing shift schedules The user configures the shift schedule and shares it with the team, selecting specific time periods and team members to share with.', "Team members claiming shifts and requesting time off A team member views the assigned shifts, claims an open shift, requests a day off, and waits for the manager's approval.", 'Additional settings in Microsoft Shifts The user demonstrates additional settings such as recalling shared schedules, importing/exporting schedules, and managing multiple schedules for different locations.', 'Using Microsoft Shifts on mobile devices The user explains how employees can use Microsoft Shifts on their mobile devices, providing flexibility for accessing the shift management system on the go.']}], 'duration': 727.632, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/7nPuWYC-wFs/pics/7nPuWYC-wFs466127.jpg', 'highlights': ["Managers can export a report to verify employees' attendance and working hours, including check-in/out times, breaks, and location compliance.", "The time clock feature allows employees to clock in and out via the Shifts app, with the option for location detection to ensure accurate tracking of employees' working hours.", "The system offers different visualization options for shifts, including weekly, daily, and monthly views, with the ability to print the schedule for employees' confirmation.", "The chapter details the process of adding activities for Nestor's shift, including inventory, cash register duty, and cleaning, using different colors and specified times for each activity, enabling visual organization and easy identification of the day's schedule.", 'Managers can apply filters to view shifts by employee groups or individual employees, providing a tailored view of the schedule based on specific criteria.', "The speaker emphasizes the visual benefits of this method, highlighting how Nestor can quickly identify his day's activities at a glance, enhancing efficiency and clarity in shift planning.", 'The chapter concludes with the options to save the shift details and share them with the team, providing a comprehensive overview of the shift view and the ability to facilitate team coordination.', 'Employees can claim open shifts or managers can assign shifts to individual employees, with the ability to set up open shifts for multiple employees and customize shift timing and labels.', 'Configuring and sharing shift schedules The user configures the shift schedule and shares it with the team, selecting specific time periods and team members to share with.', "Team members claiming shifts and requesting time off A team member views the assigned shifts, claims an open shift, requests a day off, and waits for the manager's approval.", 'Additional settings in Microsoft Shifts The user demonstrates additional settings such as recalling shared schedules, importing/exporting schedules, and managing multiple schedules for different locations.', 'Using Microsoft Shifts on mobile devices The user explains how employees can use Microsoft Shifts on their mobile devices, providing flexibility for accessing the shift management system on the go.']}], 'highlights': ["Managers can export a report to verify employees' attendance and working hours, including check-in/out times, breaks, and location compliance.", "The time clock feature allows employees to clock in and out via the Shifts app, with the option for location detection to ensure accurate tracking of employees' working hours.", "The system offers different visualization options for shifts, including weekly, daily, and monthly views, with the ability to print the schedule for employees' confirmation.", "The chapter details the process of adding activities for Nestor's shift, including inventory, cash register duty, and cleaning, using different colors and specified times for each activity, enabling visual organization and easy identification of the day's schedule.", 'Managers can apply filters to view shifts by employee groups or individual employees, providing a tailored view of the schedule based on specific criteria.', "The speaker emphasizes the visual benefits of this method, highlighting how Nestor can quickly identify his day's activities at a glance, enhancing efficiency and clarity in shift planning.", 'The chapter concludes with the options to save the shift details and share them with the team, providing a comprehensive overview of the shift view and the ability to facilitate team coordination.', 'Employees can claim open shifts or managers can assign shifts to individual employees, with the ability to set up open shifts for multiple employees and customize shift timing and labels.', 'Configuring and sharing shift schedules The user configures the shift schedule and shares it with the team, selecting specific time periods and team members to share with.', "Team members claiming shifts and requesting time off A team member views the assigned shifts, claims an open shift, requests a day off, and waits for the manager's approval.", 'Additional settings in Microsoft Shifts The user demonstrates additional settings such as recalling shared schedules, importing/exporting schedules, and managing multiple schedules for different locations.', 'Using Microsoft Shifts on mobile devices The user explains how employees can use Microsoft Shifts on their mobile devices, providing flexibility for accessing the shift management system on the go.', 'Creating a team schedule for retail locations, with a specific example for New York City, while also mentioning the ability to add schedules for London and Hyderabad in the future.', 'Creating two different staff groups for service and kitchen staff to ensure specialized roles and responsibilities, acknowledging the expertise of each group in their respective areas.', 'Adding employees to the service and kitchen staff groups, emphasizing the importance of customer service and the expertise of kitchen staff in preparing delicious cookies.', 'Adding a day note for a special event, the visit from a Michelin reviewer, to communicate the significance of the day to all staff members, reinforcing the need for excellent customer service.', 'Defining a detailed shift for an employee, Nestor, including the shift timing, break duration, and adding a shift note to remind the employee to smile to customers, ensuring high-quality service during the visit from the Michelin reviewer.', 'Demonstrates step-by-step instructions for setting up and managing shifts.', 'Provides instructions on accessing and launching Microsoft Shifts, and pinning it for quicker access.', 'Microsoft Shifts is a schedule management tool in Microsoft Teams for various scenarios.']}