title
LEAKED RECORDING! Employee QUITS over RIGGED "Performance Review" | #grindreel

description
🔥 NEW! Resume Reviews, Custom Resumes and Templates, Courses, and Consultations! https://joshuafluke.teachable.com/ ❤️ Support me because corporate sponsors rarely do! https://www.patreon.com/joshuafluke 👊 Join the community! https://discord.gg/Joshuafluke My Other Socials🤳 https://www.tiktok.com/@joshua_fluke https://www.instagram.com/joshuafluke/ 📸 https://twitter.com/joshuafluke 🐦 📧 Email me directly!: grindreel@gmail.com 📧 Business inquiries: Joshuafluke@thoughtleaders.io My Gear ⚙️: https://kit.co/JoshuaFluke

detail
{'title': 'LEAKED RECORDING! Employee QUITS over RIGGED "Performance Review" | #grindreel', 'heatmap': [{'end': 1905.267, 'start': 1884.891, 'weight': 1}], 'summary': 'An employee expresses frustration due to delayed 90-day evaluation, unfair wages, and challenges in salary negotiation, leading to financial loss and eventual resignation over unpaid back wages of $800.', 'chapters': [{'end': 98.918, 'segs': [{'end': 25.502, 'src': 'embed', 'start': 0.33, 'weight': 0, 'content': [{'end': 6.233, 'text': "This entire time, every day that you haven't been able to have this evaluation, I've been losing money.", 'start': 0.33, 'duration': 5.903}, {'end': 9.915, 'text': 'When I got hired and told it would be 90 days, I looked at my finances.', 'start': 6.573, 'duration': 3.342}, {'end': 13.276, 'text': 'I looked at my savings account and said, I can make it for 90 days.', 'start': 9.955, 'duration': 3.321}, {'end': 17.038, 'text': 'If I was told it would be four months, that would be different.', 'start': 14.677, 'duration': 2.361}, {'end': 21.02, 'text': 'And I was told that this evaluation would happen in 90 days.', 'start': 17.839, 'duration': 3.181}, {'end': 25.502, 'text': 'As I said before, we do the evaluations after 90 days.', 'start': 21.6, 'duration': 3.902}], 'summary': 'Delay in evaluation causing financial loss for employee.', 'duration': 25.172, 'max_score': 0.33, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI330.jpg'}, {'end': 89.906, 'src': 'embed', 'start': 62.344, 'weight': 2, 'content': [{'end': 69.09, 'text': 'which is pretty normal at most jobs, you know, meet your quarterly evaluations, negotiate your little boost in salary there.', 'start': 62.344, 'duration': 6.746}, {'end': 72.052, 'text': 'And companies are pretty notorious for putting it off.', 'start': 69.35, 'duration': 2.702}, {'end': 75.234, 'text': "And when you get there, they say, oh, sorry, we don't have the budget for it.", 'start': 72.312, 'duration': 2.922}, {'end': 78.497, 'text': 'Or they find ways to keep pushing that date further and further out.', 'start': 75.294, 'duration': 3.203}, {'end': 81.199, 'text': "And when they can do that, then they don't have to pay you more money.", 'start': 78.697, 'duration': 2.502}, {'end': 89.906, 'text': 'To be completely honest, I think the way that the viewer that sent this in went about this conversation wrong, not because they did anything wrong,', 'start': 81.319, 'duration': 8.587}], 'summary': 'Employees face challenges in negotiating salary increases during quarterly evaluations, leading to budget constraints and delays.', 'duration': 27.562, 'max_score': 62.344, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI62344.jpg'}], 'start': 0.33, 'title': 'Delayed 90-day evaluation and salary negotiation', 'summary': "Discusses an employee's frustration due to delayed 90-day evaluation, resulting in financial loss, and addresses common issues in receiving promised salary increments.", 'chapters': [{'end': 98.918, 'start': 0.33, 'title': 'Delayed 90-day evaluation and salary negotiation', 'summary': 'Highlights the frustration of an employee whose 90-day evaluation for a potential salary increase was delayed, resulting in financial loss, and discusses common issues faced by employees in receiving promised salary increments.', 'duration': 98.588, 'highlights': ['The employee experienced financial loss due to the delayed 90-day evaluation, impacting their ability to sustain themselves financially. The employee mentioned losing money for the entire time the evaluation was delayed, emphasizing the financial strain faced during the period.', 'The 90-day evaluation, crucial for potential salary increments, was delayed, causing frustration and financial uncertainty for the employee. The employee expressed frustration at the delay of the evaluation, impacting their expectations of a potential salary increase and causing financial uncertainty.', "The common issue of delayed evaluations and salary negotiations was discussed, shedding light on how companies often postpone salary increments and use budget constraints as an excuse. The transcript highlighted the common occurrence of companies postponing evaluations and using budget constraints as an excuse, impacting employees' ability to negotiate salary increments."]}], 'duration': 98.588, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI330.jpg', 'highlights': ['The employee experienced financial loss due to the delayed 90-day evaluation, impacting their ability to sustain themselves financially.', 'The 90-day evaluation, crucial for potential salary increments, was delayed, causing frustration and financial uncertainty for the employee.', 'The common issue of delayed evaluations and salary negotiations was discussed, shedding light on how companies often postpone salary increments and use budget constraints as an excuse.']}, {'end': 533.572, 'segs': [{'end': 135.53, 'src': 'embed', 'start': 99.038, 'weight': 0, 'content': [{'end': 100.179, 'text': 'Let me play you the audio here.', 'start': 99.038, 'duration': 1.141}, {'end': 104.981, 'text': "So they're going in the room, they're going to sit down and they start doing the performance evaluation, which, by the way,", 'start': 100.299, 'duration': 4.682}, {'end': 111.964, 'text': "this is a cell phone shop in Georgia and the boss's name is Bill and he sounds like Dr. Phil, and I can't get that image out of my head.", 'start': 104.981, 'duration': 6.983}, {'end': 115.846, 'text': 'Uses and maintains tools and equipment properly, three average.', 'start': 112.504, 'duration': 3.342}, {'end': 120.068, 'text': 'Maintains inventory properly, two, it needs improvements.', 'start': 116.306, 'duration': 3.762}, {'end': 122.82, 'text': 'Organized repairs, including processing RMA, too.', 'start': 120.518, 'duration': 2.302}, {'end': 124.181, 'text': 'That all ties in together.', 'start': 123.14, 'duration': 1.041}, {'end': 125.522, 'text': 'Look at this performance review.', 'start': 124.441, 'duration': 1.081}, {'end': 127.023, 'text': "It's just like, oh, that's a five.", 'start': 125.582, 'duration': 1.441}, {'end': 127.824, 'text': "Oh, that's a two.", 'start': 127.143, 'duration': 0.681}, {'end': 128.485, 'text': "Oh, that's a two.", 'start': 127.924, 'duration': 0.561}, {'end': 128.985, 'text': "That's a two.", 'start': 128.544, 'duration': 0.441}, {'end': 129.604, 'text': "That's a two.", 'start': 129.025, 'duration': 0.579}, {'end': 130.306, 'text': 'Oh, yeah.', 'start': 129.906, 'duration': 0.4}, {'end': 135.53, 'text': "There's no thought about any of these questions, and there's no real objective way to measure performance.", 'start': 130.506, 'duration': 5.024}], 'summary': 'Performance evaluation at a cell phone shop in georgia reveals areas for improvement in tools, equipment, inventory, and repairs.', 'duration': 36.492, 'max_score': 99.038, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI99038.jpg'}, {'end': 248.318, 'src': 'embed', 'start': 222.372, 'weight': 1, 'content': [{'end': 226.474, 'text': 'The boss presents this or tries to present this as an opportunity like look,', 'start': 222.372, 'duration': 4.102}, {'end': 229.874, 'text': "He's going to quit and we're not going to hire someone else to pick that up.", 'start': 227.114, 'duration': 2.76}, {'end': 233.935, 'text': 'But I want to give you the opportunity to show me what you can do.', 'start': 230.295, 'duration': 3.64}, {'end': 238.676, 'text': 'So the way that they gaslight this and present this as an opportunity to him is silly, but this is what that conversation is.', 'start': 234.075, 'duration': 4.601}, {'end': 241.737, 'text': 'When I let Pete know that Carlos was going to be leaving.', 'start': 238.896, 'duration': 2.841}, {'end': 244.297, 'text': 'his thing is are you replacing him??', 'start': 241.737, 'duration': 2.56}, {'end': 247.517, 'text': "And I'm not going to lie right now, as slow as we've been.", 'start': 244.357, 'duration': 3.16}, {'end': 248.318, 'text': "no, I don't want to.", 'start': 247.517, 'duration': 0.801}], 'summary': "Boss won't hire replacement for leaving employee due to slow business.", 'duration': 25.946, 'max_score': 222.372, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI222372.jpg'}, {'end': 319.451, 'src': 'embed', 'start': 289.945, 'weight': 3, 'content': [{'end': 291.826, 'text': "But I just want you to be aware that I'm not sales.", 'start': 289.945, 'duration': 1.881}, {'end': 293.247, 'text': "I'm repair tech.", 'start': 292.627, 'duration': 0.62}, {'end': 295.714, 'text': "So, I mean, I don't have any issue at all with that.", 'start': 293.513, 'duration': 2.201}, {'end': 300.175, 'text': "The only real hang-up for me is that I don't pretend to be good at sales.", 'start': 296.414, 'duration': 3.761}, {'end': 301.715, 'text': "I don't pretend that I take naturally to that.", 'start': 300.215, 'duration': 1.5}, {'end': 303.836, 'text': "It's something that I'm actually very, very adverse to.", 'start': 301.775, 'duration': 2.061}, {'end': 306.496, 'text': 'More than willing to try.', 'start': 304.896, 'duration': 1.6}, {'end': 311.778, 'text': 'I just would start to get concerned if that became part of my job description.', 'start': 306.516, 'duration': 5.262}, {'end': 312.338, 'text': 'Which I think..', 'start': 311.878, 'duration': 0.46}, {'end': 319.451, 'text': "isn't honestly a fair thing to say as a as an employee, and be like, yeah, look, i get paid while i'm here.", 'start': 313.268, 'duration': 6.183}], 'summary': 'Employee expresses discomfort with sales, prefers repair role.', 'duration': 29.506, 'max_score': 289.945, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI289945.jpg'}, {'end': 427.899, 'src': 'embed', 'start': 395.438, 'weight': 4, 'content': [{'end': 396.598, 'text': 'Congratulations, Bill.', 'start': 395.438, 'duration': 1.16}, {'end': 400.761, 'text': 'Was there anything that you had any concerns with, qualms? Um..', 'start': 396.698, 'duration': 4.063}, {'end': 404.593, 'text': 'No, as long as I get a copy of that so I can work on those things.', 'start': 401.551, 'duration': 3.042}, {'end': 406.935, 'text': "You can't get a copy of it if something goes in the employee file.", 'start': 404.653, 'duration': 2.282}, {'end': 408.255, 'text': 'I get notes.', 'start': 407.095, 'duration': 1.16}, {'end': 414.679, 'text': "So this guy asks for a copy of the evaluation paper and the manager goes, sorry, you can't have a copy of the evaluation paper.", 'start': 408.275, 'duration': 6.404}, {'end': 416.1, 'text': 'It goes into the employee file.', 'start': 414.699, 'duration': 1.401}, {'end': 423.805, 'text': "If you're in a performance evaluation, performance review, whatever it is, you should be able to take the notes of what you're being told about,", 'start': 416.401, 'duration': 7.404}, {'end': 427.899, 'text': "why you're doing bad or good, or what you should approve on.", 'start': 423.805, 'duration': 4.094}], 'summary': 'Employee requests evaluation copy, manager denies citing employee file policy.', 'duration': 32.461, 'max_score': 395.438, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI395438.jpg'}], 'start': 99.038, 'title': "Performance evaluation and manager's feedback", 'summary': "Discusses performance evaluation in a cell phone shop, highlighting the lack of thoughtful assessment and objective measurement, with specific ratings for tool usage and inventory maintenance. it also covers a manager's evaluation of an employee's performance, highlighting unfair expectations and lack of transparency in the feedback process.", 'chapters': [{'end': 135.53, 'start': 99.038, 'title': 'Performance evaluation in a cell phone shop', 'summary': 'Discusses a performance evaluation in a cell phone shop in georgia, highlighting the lack of thoughtful assessment and objective measurement, with ratings such as 3 for tool usage, 2 for inventory maintenance and repairs, and the absence of real objective performance measurement.', 'duration': 36.492, 'highlights': ['The performance evaluation in the cell phone shop lacks thoughtful assessment and objective measurement, with ratings such as 3 for tool usage, 2 for inventory maintenance and repairs, and the absence of a real objective performance measurement.', "The boss, Bill, conducts the evaluation, resembling Dr. Phil, and the employees' performance is rated without much thought or real objective measurement."]}, {'end': 533.572, 'start': 135.951, 'title': "Manager's evaluation and employee feedback", 'summary': "Discusses a manager's evaluation of an employee's performance, the unfair expectations set by the boss, and the lack of transparency in feedback and performance review process, highlighting the boss's unreasonable demands and the employee's concerns about the evaluation process.", 'duration': 397.621, 'highlights': ['The boss presents quitting employee as an opportunity to make the remaining staff work more, without intending to hire a replacement. The boss tries to frame an employee quitting as an opportunity for the remaining staff to prove themselves, indicating unreasonable expectations and lack of support for the team.', 'The employee expresses concern about being expected to take on sales responsibilities when they are a repair tech, emphasizing the unfairness of being forced into unfamiliar roles. The employee expresses discomfort with being forced into sales roles despite being hired as a repair tech, highlighting the unfairness of being expected to perform tasks outside their job description.', "The manager refuses to provide a copy of the evaluation paper to the employee, citing absurd reasons and lack of transparency in the feedback process. The manager's refusal to provide the employee with a copy of the evaluation paper and the lack of transparency in the feedback process highlights the unfair and unreasonable nature of the evaluation."]}], 'duration': 434.534, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI99038.jpg', 'highlights': ['The performance evaluation in the cell phone shop lacks thoughtful assessment and objective measurement, with ratings such as 3 for tool usage, 2 for inventory maintenance and repairs, and the absence of a real objective performance measurement.', 'The boss presents quitting employee as an opportunity to make the remaining staff work more, without intending to hire a replacement. The boss tries to frame an employee quitting as an opportunity for the remaining staff to prove themselves, indicating unreasonable expectations and lack of support for the team.', "The boss, Bill, conducts the evaluation, resembling Dr. Phil, and the employees' performance is rated without much thought or real objective measurement.", 'The employee expresses concern about being expected to take on sales responsibilities when they are a repair tech, emphasizing the unfairness of being forced into unfamiliar roles.', 'The manager refuses to provide a copy of the evaluation paper to the employee, citing absurd reasons and lack of transparency in the feedback process.']}, {'end': 723.81, 'segs': [{'end': 626.103, 'src': 'embed', 'start': 553.431, 'weight': 0, 'content': [{'end': 557.274, 'text': 'If you take into account commission and tips, it comes out to about $2.50 an hour.', 'start': 553.431, 'duration': 3.843}, {'end': 559.576, 'text': 'Like I said before, I love working here.', 'start': 557.374, 'duration': 2.202}, {'end': 561.837, 'text': "That's worth a few dollars an hour to me.", 'start': 560.056, 'duration': 1.781}, {'end': 564.039, 'text': "So I probably wouldn't have done that if I were you.", 'start': 562.298, 'duration': 1.741}, {'end': 566.141, 'text': "I wouldn't have said, hey, these other places pay more.", 'start': 564.5, 'duration': 1.641}, {'end': 567.602, 'text': 'I probably would have just gone to those places.', 'start': 566.241, 'duration': 1.361}, {'end': 574.374, 'text': 'And this is the part I think a lot of people in the comments would also say, like, The mistake was getting that job to begin with.', 'start': 567.862, 'duration': 6.512}, {'end': 576.935, 'text': "But when you need money, you need money, right? So you've got to get what you can.", 'start': 574.394, 'duration': 2.541}, {'end': 582.357, 'text': "And if you were expecting $10 an hour, you can't be like, look at Target.", 'start': 577.755, 'duration': 4.602}, {'end': 583.638, 'text': "They're paying $15 an hour.", 'start': 582.397, 'duration': 1.241}, {'end': 585.799, 'text': "They're not going to be like, oh yeah, they're paying $15.", 'start': 584.238, 'duration': 1.561}, {'end': 587.159, 'text': "We're going to start paying $15.", 'start': 585.799, 'duration': 1.36}, {'end': 587.84, 'text': "They're not going to do that.", 'start': 587.159, 'duration': 0.681}, {'end': 590.421, 'text': 'These are just POS, crappy..', 'start': 587.88, 'duration': 2.541}, {'end': 593.762, 'text': 'in and out kind of hires that they get.', 'start': 591.621, 'duration': 2.141}, {'end': 596.504, 'text': "Just the turnover rate is insane because they're not paying you anything.", 'start': 593.803, 'duration': 2.701}, {'end': 598.866, 'text': 'And they promise you commission, which sounds nice on paper.', 'start': 596.544, 'duration': 2.322}, {'end': 600.827, 'text': 'Oh, you get percentages of what you sell.', 'start': 598.886, 'duration': 1.941}, {'end': 603.089, 'text': "But when you calculate it all out, it's $2.58 an hour.", 'start': 600.887, 'duration': 2.202}, {'end': 604.31, 'text': 'So the most this man can make is $12.58 an hour.', 'start': 603.109, 'duration': 1.201}, {'end': 614.376, 'text': "And so he's like, yo, Target, Target over here paying, you know, 15 an hour by default.", 'start': 604.33, 'duration': 10.046}, {'end': 621.98, 'text': "You know, obviously you can't say it to your boss and expect a great reaction, but props to you for doing it, for getting out there.", 'start': 614.416, 'duration': 7.564}, {'end': 623.661, 'text': 'And I think you knew what you were doing all along.', 'start': 622.12, 'duration': 1.541}, {'end': 626.103, 'text': "I think that you probably had a hunch this wouldn't go well.", 'start': 623.681, 'duration': 2.422}], 'summary': 'The job pays $2.50/hr, prompting comparison to higher-paying options, resulting in a turnover issue.', 'duration': 72.672, 'max_score': 553.431, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI553431.jpg'}, {'end': 723.81, 'src': 'embed', 'start': 668.018, 'weight': 4, 'content': [{'end': 671.92, 'text': 'But we trained you and we could have started you at minimum wage, but we started you at $9 an hour.', 'start': 668.018, 'duration': 3.902}, {'end': 674.521, 'text': 'You came into the business not knowing anything.', 'start': 672.02, 'duration': 2.501}, {'end': 681.324, 'text': 'We have spent the 90 past days actually training you any of these jobs with the exception of Target.', 'start': 674.901, 'duration': 6.423}, {'end': 682.845, 'text': "That's a basic customer service job.", 'start': 681.384, 'duration': 1.461}, {'end': 686.986, 'text': "Target is still demanding like being on your feet all day because cashiers can't sit down.", 'start': 683.625, 'duration': 3.361}, {'end': 688.167, 'text': "It's the dumbest thing we have in America.", 'start': 687.006, 'duration': 1.161}, {'end': 688.847, 'text': "You can't have a seat.", 'start': 688.207, 'duration': 0.64}, {'end': 689.708, 'text': 'It makes you look lazy.', 'start': 688.867, 'duration': 0.841}, {'end': 694.69, 'text': 'But like cashiers standing up on their feet all day dealing with Karens, mean customers, rude people all day.', 'start': 689.748, 'duration': 4.942}, {'end': 701.749, 'text': "basic customer like yeah, you don't have to, like you know, do math and calculus and engineering on the job.", 'start': 695.925, 'duration': 5.824}, {'end': 704.771, 'text': "but like it's taxing, dealing with customers all day is taxing.", 'start': 701.749, 'duration': 3.022}, {'end': 708.453, 'text': "if you want to see someone's true colors, you want to see how someone treats people.", 'start': 704.771, 'duration': 3.682}, {'end': 714.477, 'text': 'go to a restaurant and watch how they treat the waitress or the waiter or the server, or whoever it is.', 'start': 708.453, 'duration': 6.024}, {'end': 719.32, 'text': "how you treat people in the service industry is is that's your true colors?", 'start': 714.477, 'duration': 4.843}, {'end': 723.81, 'text': 'um, will you spend the time investing in you and training you on how to do these things?', 'start': 719.32, 'duration': 4.49}], 'summary': 'Training provided at $9/hr, demanding customer service jobs, importance of treating service industry workers well.', 'duration': 55.792, 'max_score': 668.018, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI668018.jpg'}], 'start': 534.633, 'title': 'Job offer disappointment and unfair wages', 'summary': "Covers job offer disappointment with a $10/hour offer compared to $15-$17.30/hour, revealing actual pay as $2.50-$2.58/hour. it also discusses negotiating for higher pay, unfair wages, and working conditions in the service industry, including comparisons to target's hourly wage and the challenging nature of customer service jobs.", 'chapters': [{'end': 603.089, 'start': 534.633, 'title': 'Job offer disappointment', 'summary': 'Discusses the disappointment of receiving a job offer of $10 an hour, which is not competitive compared to other companies offering $15-$17.30 an hour and reveals the actual pay as $2.50-$2.58 per hour, leading to a discussion on the value of the job and the challenges of low pay and turnover rates.', 'duration': 68.456, 'highlights': ['The actual pay of the job is revealed to be around $2.50-$2.58 an hour, including commission and tips, which is significantly lower than the initial offer.', 'The speaker expresses disappointment in the offered pay of $10 an hour, considering that other companies like Target and UBIF in Macon are offering $15-$17.30 an hour, highlighting the lack of competitiveness.', 'The turnover rate is described as insane due to the low pay and unfulfilled promises of commission, indicating the challenges faced by employees in such positions.']}, {'end': 651.667, 'start': 603.109, 'title': 'Negotiating for higher pay at work', 'summary': "Discusses an employee negotiating for a higher wage but the boss disagrees, citing the maximum wage of $12.58 per hour and the employee's knowledge of target's $15 per hour default pay rate.", 'duration': 48.558, 'highlights': ['The maximum wage for the employee is $12.58 per hour, while Target pays $15 an hour by default.', 'The employee tried to negotiate for a higher wage, which was not well-received by the boss.', "The boss disagreed with the employee's idea of a fair wage, indicating a potential conflict in their perspectives."]}, {'end': 723.81, 'start': 651.927, 'title': 'Unfair wages and working conditions', 'summary': "Discusses the unfair wages and working conditions in the service industry, with comparisons to target's hourly wage and the demanding nature of customer service jobs, highlighting the lack of seating for cashiers and the taxing nature of dealing with customers.", 'duration': 71.883, 'highlights': ['Cashiers at the discussed business are paid $9 an hour despite training and experience, while Target pays $15 per hour, highlighting the inequality in wages.', "The lack of seating for cashiers is described as 'the dumbest thing' in America, emphasizing the physically demanding nature of the job.", 'Dealing with customers in the service industry is described as taxing, indicating the challenges faced by employees in this sector.', 'The chapter emphasizes the importance of observing how individuals treat service industry workers as a reflection of their true character, providing insight into their values and behavior.']}], 'duration': 189.177, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI534633.jpg', 'highlights': ['The actual pay of the job is revealed to be around $2.50-$2.58 an hour, significantly lower than the initial offer.', 'The speaker expresses disappointment in the offered pay of $10 an hour, compared to other companies offering $15-$17.30 an hour, highlighting the lack of competitiveness.', 'The turnover rate is described as insane due to the low pay and unfulfilled promises of commission, indicating the challenges faced by employees in such positions.', 'The maximum wage for the employee is $12.58 per hour, while Target pays $15 an hour by default.', 'Cashiers at the discussed business are paid $9 an hour despite training and experience, while Target pays $15 per hour, highlighting the inequality in wages.', 'Dealing with customers in the service industry is described as taxing, indicating the challenges faced by employees in this sector.', 'The chapter emphasizes the importance of observing how individuals treat service industry workers as a reflection of their true character, providing insight into their values and behavior.']}, {'end': 1164.76, 'segs': [{'end': 812.423, 'src': 'embed', 'start': 768.611, 'weight': 0, 'content': [{'end': 775.248, 'text': "With that in mind, it doesn't seem reasonable or fair to say that If you reach higher to your commission, you can make more money,", 'start': 768.611, 'duration': 6.637}, {'end': 777.37, 'text': "when sometimes it's completely out of my control.", 'start': 775.248, 'duration': 2.122}, {'end': 782.233, 'text': "Target employees, you know, Walmart's paying 13, Burger's paying 12 with benefits.", 'start': 777.69, 'duration': 4.543}, {'end': 783.795, 'text': "They're getting that for showing up.", 'start': 782.754, 'duration': 1.041}, {'end': 785.496, 'text': "They're getting that for clocking in.", 'start': 784.555, 'duration': 0.941}, {'end': 789.539, 'text': "Now, I'm not out here asking for 17 an hour.", 'start': 786.137, 'duration': 3.402}, {'end': 801.021, 'text': "Also, what I'm hearing is that The dude just wants more than $10 an hour, plus some arbitrary commission.", 'start': 789.559, 'duration': 11.462}, {'end': 803.621, 'text': 'that depends on how busy the stores are to make a living.', 'start': 801.021, 'duration': 2.6}, {'end': 806.002, 'text': 'It goes back to like serving like waitresses.', 'start': 804.101, 'duration': 1.901}, {'end': 809.803, 'text': 'people at restaurants like the legal minimum wage is like $2 an hour, right?', 'start': 806.002, 'duration': 3.801}, {'end': 811.683, 'text': 'And then tips are supposed to make up the.', 'start': 809.843, 'duration': 1.84}, {'end': 812.423, 'text': 'Just pay your people.', 'start': 811.683, 'duration': 0.74}], 'summary': 'Employee expresses frustration about low wages and unfair commission system.', 'duration': 43.812, 'max_score': 768.611, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI768611.jpg'}, {'end': 857.957, 'src': 'embed', 'start': 831.665, 'weight': 3, 'content': [{'end': 836.835, 'text': "If it's gonna be another year before I get a chance to negotiate a salary and.", 'start': 831.665, 'duration': 5.17}, {'end': 837.837, 'text': "There's no negotiation.", 'start': 836.835, 'duration': 1.002}, {'end': 843.034, 'text': "You hear how he just gets shut down there? It's like, okay, I understand.", 'start': 839.673, 'duration': 3.361}, {'end': 844.274, 'text': "I'm still new to the company.", 'start': 843.254, 'duration': 1.02}, {'end': 846.395, 'text': 'I probably still have some training to do,', 'start': 844.394, 'duration': 2.001}, {'end': 852.136, 'text': 'but how much more training will I have to do before we can start talking about the ability to maybe give an increase in pay?', 'start': 846.395, 'duration': 5.741}, {'end': 856.217, 'text': 'And he just shuts him down and says this is not a negotiation.', 'start': 853.276, 'duration': 2.941}, {'end': 857.957, 'text': "So that's something that I want to be frank about.", 'start': 856.277, 'duration': 1.68}], 'summary': 'New employee frustrated by lack of salary negotiation, seeks clarity on training impact.', 'duration': 26.292, 'max_score': 831.665, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI831665.jpg'}, {'end': 1079.217, 'src': 'embed', 'start': 1047.663, 'weight': 2, 'content': [{'end': 1050.064, 'text': 'Being man-to-man, telling you how it makes me feel? Yeah.', 'start': 1047.663, 'duration': 2.401}, {'end': 1053.125, 'text': 'Telling me that if I make top-tier commission..', 'start': 1051.024, 'duration': 2.101}, {'end': 1056.792, 'text': 'I should make two and a half dollars less than a cashier at Target.', 'start': 1054.491, 'duration': 2.301}, {'end': 1065.394, 'text': "Yeah, so if he's making $12.50, working his ass off, selling maximum amounts of commission, he gets $12.50 an hour,", 'start': 1057.372, 'duration': 8.022}, {'end': 1070.595, 'text': 'which is still less than what people at Target are getting paid for just showing up.', 'start': 1065.394, 'duration': 5.201}, {'end': 1079.217, 'text': "When you just told me I was a satisfactory employee, just told me you were satisfied and happy with what I'm doing and have minor suggestions.", 'start': 1070.635, 'duration': 8.582}], 'summary': "Employee expresses frustration over lower pay despite top-tier commission, compared to target cashier's pay.", 'duration': 31.554, 'max_score': 1047.663, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI1047663.jpg'}], 'start': 724.771, 'title': 'Salary negotiation challenges and frustrations', 'summary': 'Addresses challenges in salary negotiation, including delayed promises and budgetary concerns, emphasizing wage disparity and the need for fair compensation. it also discusses employee frustration with pay, lack of negotiation, and minimal pay increase offered compared to minimum wage.', 'chapters': [{'end': 831.444, 'start': 724.771, 'title': 'Challenges of salary negotiation', 'summary': 'Discusses the challenges faced in salary negotiation, including delayed promises and budgetary concerns, with an emphasis on the disparity in wages compared to competitors and the need for fair compensation.', 'duration': 106.673, 'highlights': ["Large corporate jobs often promise something and then delay it, creating challenges in salary negotiation. The same thing happens in these large corporate jobs. They'll promise you something and then delay it.", "Disparity in wages compared to competitors, with examples of Walmart paying 13 and Burger paying 12 with benefits for showing up. Target employees, Walmart's paying 13, Burger's paying 12 with benefits. They're getting that for showing up.", "Emphasis on fair compensation and the need for employers to pay a living wage rather than relying on arbitrary commissions or tips. Just pay your people enough to live in case your restaurant is dead. Like it's not the customer's job to pay the wage.", "Challenges in justifying lower pay rates to employees despite budgetary concerns not being prominent. But we can't pay you more money. Sorry $10 an hour is the best we can do."]}, {'end': 939.335, 'start': 831.665, 'title': 'Salary negotiation frustration', 'summary': 'Discusses the frustration of an employee trying to negotiate a salary increase but getting shut down, highlighting the lack of negotiation and the minimal pay increase offered compared to minimum wage.', 'duration': 107.67, 'highlights': ['The employee expresses frustration at the lack of negotiation for a salary increase, highlighting the resistance from the management to entertain the idea of a pay raise.', "The employee criticizes the minimal pay increase offered, emphasizing that it is only $1.80 more than the minimum wage established 30 years ago, indicating dissatisfaction with the company's approach to compensation.", "The dialogue showcases the employee's disappointment with the management's refusal to consider a salary increase, indicating a lack of appreciation for the employee's work and the failure to address the issue of inadequate compensation.", "The chapter highlights the management's unwillingness to engage in a dialogue about salary negotiation, reflecting a dismissive attitude towards the employee's concerns and the absence of a transparent and fair compensation process."]}, {'end': 1164.76, 'start': 941.277, 'title': 'Employee frustration with pay', 'summary': "Details an employee's frustration with his base pay, tips, and commission, expressing discontent with the company's compensation and management's handling of the situation, along with political and job search considerations.", 'duration': 223.483, 'highlights': ['The employee discusses his $10 base pay and an average of $150 in tips a month, along with the frustration of hitting the $12.50 threshold for commission. The employee expresses dissatisfaction with his $10 base pay and an average of $150 in tips a month, highlighting the frustration of reaching the $12.50 threshold for commission.', 'The employee expresses disappointment with the delayed 90-day evaluation and raise, seeking back pay. The employee is disappointed with the delayed 90-day evaluation and raise, seeking back pay as a result.', "The employee criticizes the manager's comparison of his commission-based wage to a cashier's at Target, expressing hurt over being paid less despite satisfactory performance. The employee criticizes the manager's comparison of his commission-based wage to a cashier's at Target, expressing hurt over being paid less despite satisfactory performance.", "The employee discusses the current political climate and its impact on job search, expressing frustration with the country's administration and plans to seek other employment. The employee discusses the current political climate and its impact on job search, expressing frustration with the country's administration and plans to seek other employment."]}], 'duration': 439.989, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI724771.jpg', 'highlights': ['Emphasis on fair compensation and the need for employers to pay a living wage rather than relying on arbitrary commissions or tips.', "The employee criticizes the minimal pay increase offered, emphasizing that it is only $1.80 more than the minimum wage established 30 years ago, indicating dissatisfaction with the company's approach to compensation.", "The employee criticizes the manager's comparison of his commission-based wage to a cashier's at Target, expressing hurt over being paid less despite satisfactory performance.", 'Large corporate jobs often promise something and then delay it, creating challenges in salary negotiation.']}, {'end': 1963.352, 'segs': [{'end': 1319.327, 'src': 'embed', 'start': 1279.656, 'weight': 2, 'content': [{'end': 1281.757, 'text': 'But I needed that because I needed that money.', 'start': 1279.656, 'duration': 2.101}, {'end': 1282.837, 'text': "It's been 29 days.", 'start': 1282.017, 'duration': 0.82}, {'end': 1284.778, 'text': 'Homies working two jobs.', 'start': 1283.657, 'duration': 1.121}, {'end': 1292.324, 'text': "just trying to get by, goes to his 90 day, or his 120 day evaluation, here's a 50 cent raise, like come on.", 'start': 1285.902, 'duration': 6.422}, {'end': 1292.964, 'text': '29 days, yeah.', 'start': 1292.344, 'duration': 0.62}, {'end': 1299.486, 'text': "Like there's no reconciling that for me, there's no making that an okay thing for me.", 'start': 1293.184, 'duration': 6.302}, {'end': 1302.667, 'text': "We're gonna have to have a big parting of agreements.", 'start': 1299.987, 'duration': 2.68}, {'end': 1319.327, 'text': 'Okay, Dr. Phil, I get it though, right? I get it.', 'start': 1315.325, 'duration': 4.002}], 'summary': 'Worker frustrated with 50 cent raise after 120 days, considering leaving job.', 'duration': 39.671, 'max_score': 1279.656, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI1279656.jpg'}, {'end': 1686.844, 'src': 'embed', 'start': 1654.164, 'weight': 1, 'content': [{'end': 1658.506, 'text': "Essentially, they say, no, we're not giving you $13 an hour, which, again, is still less than the target people.", 'start': 1654.164, 'duration': 4.342}, {'end': 1662.047, 'text': 'The manner in which you did this was outside the norm.', 'start': 1658.726, 'duration': 3.321}, {'end': 1670.651, 'text': 'If you had taken a more humble approach to things, maybe the outcome would be different.', 'start': 1662.668, 'duration': 7.983}, {'end': 1678.153, 'text': "So he says, if you had been more humble and taken a different approach, maybe things would have been different, which isn't true.", 'start': 1671.891, 'duration': 6.262}, {'end': 1679.694, 'text': 'You could have been as humble..', 'start': 1678.674, 'duration': 1.02}, {'end': 1686.844, 'text': 'As ever, right? You could have brought the knee pads, the Listerine, got really good at unbuckling belts.', 'start': 1681.221, 'duration': 5.623}], 'summary': 'Company refused $13/hr, criticized approach. advice: be more humble and open.', 'duration': 32.68, 'max_score': 1654.164, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI1654164.jpg'}, {'end': 1772.066, 'src': 'embed', 'start': 1744.15, 'weight': 0, 'content': [{'end': 1750.293, 'text': "so basically, they're just going to refuse to give him the back pay, which is how much is that like?", 'start': 1744.15, 'duration': 6.143}, {'end': 1751.694, 'text': 'maybe 800 bucks?', 'start': 1750.293, 'duration': 1.401}, {'end': 1753.595, 'text': 'maybe 800 bucks that they would owe him.', 'start': 1751.694, 'duration': 1.901}, {'end': 1756.076, 'text': 'i trusted you and i waited and i was patient.', 'start': 1753.595, 'duration': 2.481}, {'end': 1764, 'text': "i brought it up twice in a month and that was it didn't pester, i didn't did say she did, so i don't understand what i did wrong.", 'start': 1756.076, 'duration': 7.924}, {'end': 1772.066, 'text': "i think it should be obvious that most people they hear acting after 90 days they're going to assume shortly, after 90 days a week,", 'start': 1764, 'duration': 8.066}], 'summary': 'Employee is owed $800 in back pay, frustrated by lack of response.', 'duration': 27.916, 'max_score': 1744.15, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI1744150.jpg'}, {'end': 1913.952, 'src': 'heatmap', 'start': 1884.891, 'weight': 1, 'content': [{'end': 1886.592, 'text': "they're gonna instant fire you on that.", 'start': 1884.891, 'duration': 1.701}, {'end': 1892.077, 'text': 'and oh no, actually your last minute is right now.', 'start': 1886.592, 'duration': 5.485}, {'end': 1892.857, 'text': 'did you hear what he says?', 'start': 1892.077, 'duration': 0.78}, {'end': 1893.558, 'text': 'he goes actually.', 'start': 1892.857, 'duration': 0.701}, {'end': 1894.699, 'text': 'no, your last minute is right now.', 'start': 1893.558, 'duration': 1.141}, {'end': 1896.841, 'text': 'get the out viewer who sent me the video.', 'start': 1894.699, 'duration': 2.142}, {'end': 1898.282, 'text': 'i understand your frustration.', 'start': 1896.841, 'duration': 1.441}, {'end': 1903.486, 'text': "this didn't necessarily need to happen, but this is what happens when middle managers try to gaslight you.", 'start': 1898.282, 'duration': 5.204}, {'end': 1905.267, 'text': 'Thank you for sending in this content.', 'start': 1903.926, 'duration': 1.341}, {'end': 1907.508, 'text': 'Bill is a piece of shit.', 'start': 1906.427, 'duration': 1.081}, {'end': 1908.829, 'text': 'You deserve better, my friend.', 'start': 1907.608, 'duration': 1.221}, {'end': 1911.77, 'text': 'Good on you for holding it together and not getting angry.', 'start': 1909.509, 'duration': 2.261}, {'end': 1913.952, 'text': "I just don't feel like that was the right way to go about it.", 'start': 1911.91, 'duration': 2.042}], 'summary': 'Unprofessional behavior by a middle manager led to a frustrating situation for the speaker, who maintained composure.', 'duration': 29.061, 'max_score': 1884.891, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI1884891.jpg'}], 'start': 1164.941, 'title': 'Unfair pay and employee frustration', 'summary': "Depicts employees' frustration over unmet raise promises, resulting in financial strain and personal conflict. it also follows an employee's decision to quit over unfair pay and unpaid back wages of $800, leading to a confrontation with the employer.", 'chapters': [{'end': 1278.596, 'start': 1164.941, 'title': 'Unmet promises and financial strain', 'summary': "Depicts an employee's frustration over an unmet raise promise after 90 days, resulting in financial strain and the need for a second job, causing personal and professional conflict.", 'duration': 113.655, 'highlights': ['The employee is frustrated over the unmet promise of a raise after 90 days, leading to financial strain and the need for a second job.', 'The employee expressed feeling misled and frustrated as the promised evaluation did not happen, leading to financial difficulties and the need to borrow money from family and work extra hours at a second job.', "The manager's lack of empathy and understanding of the impact of the unmet promise on the employee's finances and personal life is evident, leading to a disconnect between the two parties.", 'The employee emphasizes the impact of the unmet raise promise on their financial commitments, such as car payments, and the need to take up a second job to make ends meet.']}, {'end': 1963.352, 'start': 1279.656, 'title': 'Employee quits over unfair pay', 'summary': "Follows an employee's frustration over receiving only a 50 cent raise after 120 days and his subsequent decision to quit over unpaid back wages of $800, leading to a confrontation with the employer.", 'duration': 683.696, 'highlights': ['The employee expresses frustration over receiving only a 50 cent raise after 120 days. The employee expresses dissatisfaction with receiving only a 50 cent raise after 120 days, highlighting the unfairness of the situation.', "The employee confronts the employer over unpaid back wages of $800 and threatens to quit. The employee confronts the employer over unpaid back wages of $800 and threatens to quit, showcasing the impact of unfair compensation on the employee's decision.", "The employer refuses to give the requested pay raise and dismisses the employee's approach, leading to the employee's immediate resignation. The employer refuses to give the requested pay raise and dismisses the employee's approach, leading to the employee's immediate resignation, highlighting the breakdown in communication and the employer's refusal to address the employee's concerns."]}], 'duration': 798.411, 'thumbnail': 'https://coursnap.oss-ap-southeast-1.aliyuncs.com/video-capture/1tIW9pvADRI/pics/1tIW9pvADRI1164941.jpg', 'highlights': ["The employee confronts the employer over unpaid back wages of $800 and threatens to quit, showcasing the impact of unfair compensation on the employee's decision.", "The employer refuses to give the requested pay raise and dismisses the employee's approach, leading to the employee's immediate resignation, highlighting the breakdown in communication and the employer's refusal to address the employee's concerns.", 'The employee expresses frustration over receiving only a 50 cent raise after 120 days, showcasing the unfairness of the situation.', 'The employee is frustrated over the unmet promise of a raise after 90 days, leading to financial strain and the need for a second job.']}], 'highlights': ["The employee confronts the employer over unpaid back wages of $800 and threatens to quit, showcasing the impact of unfair compensation on the employee's decision.", "The employer refuses to give the requested pay raise and dismisses the employee's approach, leading to the employee's immediate resignation, highlighting the breakdown in communication and the employer's refusal to address the employee's concerns.", 'The employee expresses frustration over receiving only a 50 cent raise after 120 days, showcasing the unfairness of the situation.', 'The employee is frustrated over the unmet promise of a raise after 90 days, leading to financial strain and the need for a second job.', "The employee criticizes the minimal pay increase offered, emphasizing that it is only $1.80 more than the minimum wage established 30 years ago, indicating dissatisfaction with the company's approach to compensation.", "The employee criticizes the manager's comparison of his commission-based wage to a cashier's at Target, expressing hurt over being paid less despite satisfactory performance.", 'Emphasis on fair compensation and the need for employers to pay a living wage rather than relying on arbitrary commissions or tips.', 'The actual pay of the job is revealed to be around $2.50-$2.58 an hour, significantly lower than the initial offer.', 'The speaker expresses disappointment in the offered pay of $10 an hour, compared to other companies offering $15-$17.30 an hour, highlighting the lack of competitiveness.', 'The turnover rate is described as insane due to the low pay and unfulfilled promises of commission, indicating the challenges faced by employees in such positions.', 'The maximum wage for the employee is $12.58 per hour, while Target pays $15 an hour by default.', 'Cashiers at the discussed business are paid $9 an hour despite training and experience, while Target pays $15 per hour, highlighting the inequality in wages.', 'Dealing with customers in the service industry is described as taxing, indicating the challenges faced by employees in this sector.', 'The chapter emphasizes the importance of observing how individuals treat service industry workers as a reflection of their true character, providing insight into their values and behavior.', 'The performance evaluation in the cell phone shop lacks thoughtful assessment and objective measurement, with ratings such as 3 for tool usage, 2 for inventory maintenance and repairs, and the absence of a real objective performance measurement.', 'The boss presents quitting employee as an opportunity to make the remaining staff work more, without intending to hire a replacement. The boss tries to frame an employee quitting as an opportunity for the remaining staff to prove themselves, indicating unreasonable expectations and lack of support for the team.', "The boss, Bill, conducts the evaluation, resembling Dr. Phil, and the employees' performance is rated without much thought or real objective measurement.", 'The employee expresses concern about being expected to take on sales responsibilities when they are a repair tech, emphasizing the unfairness of being forced into unfamiliar roles.', 'The manager refuses to provide a copy of the evaluation paper to the employee, citing absurd reasons and lack of transparency in the feedback process.', 'The employee experienced financial loss due to the delayed 90-day evaluation, impacting their ability to sustain themselves financially.', 'The 90-day evaluation, crucial for potential salary increments, was delayed, causing frustration and financial uncertainty for the employee.', 'The common issue of delayed evaluations and salary negotiations was discussed, shedding light on how companies often postpone salary increments and use budget constraints as an excuse.']}